Online Assistance Request Information for Staff

The Online Assistance Request Form is for faculty and staff with questions, problems, curriculum changes or batch degree audit requests to securely transmit this information to the Office of the Registrar. A work order is generated and directed to the appropriate individual or team. These issues can then be tracked to ensure a timely response to your submission.

Online Assistance Form Instructions

Curriculum Change

To change an existing degree program(plan/DPROG/audit) or create a new approved program/plan/DPROG for the college you can submit a curriculum change request.

  • Login to the online request website: Online Assistance Request Form
  • Select "Curriculum Change" from the drop down list.
  • Enter the requirements and details for the change or the new program/plan.
  • Upload any optional support documentation as a file attachment.
  • Submit Request.
  • You will receive confirmation after the change or addition has been completed.

Error

This form is a report any errors you encounter with a degree audit or the functioning of the degree audit system.

  • Login to the online request website: Online Assistance Request Form
  • Select "Error" from the drop down list.
  • Enter the details regarding the error.
  • Upload screen shots of error as file attachments.
  • Submit Request.
  • You will receive confirmation after the error has been corrected.

Exception

This form is a request for a specific student to have an exception made in her/his degree audit.

  • Login to the online request website: Online Assistance Request Form
  • Select "Exception" from the drop down list.
  • Enter the details for the student and the exception you would like created.
  • SID required for specific student.
  • Submit Request.
  • You will receive confirmation after the exception has been completed.

Testing Feedback

This form is used for the Degree Audit contact in the College/School responsible for testing audit changes or updates.

Use this form to provide detailed observations of your testing and corrections. (i.e. specific text to display, rules to be enforced, etc.)

  • Login to the online request website: Online Assistance Request Form
  • Select "Testing Feedback " from the drop down list.
  • Enter the details for you testing feedback.
  • SID recommended.
  • Upload screen shots as file attachments.
  • Submit Request.
  • You will receive confirmation after your testing feedback has been reviewed and processed.

Other Requests

This form is used to submit other requests and changes to the Registrar's Office degree audit unit.

  • Login to the online request website: Online Assistance Request Form
  • Select "Other " from the drop down list.
  • Enter the details for your request.
  • Submit Request.
  • You will receive confirmation after your request has been processed.

Batch Requests

Batch audit requests are used to run audit reports on multiple students with the same degree requirements. This is much faster than trying to create an individual request for each student.

Batch Audit Request Instructions

To request a batch audit:

  • Create an excel spreadsheet listing all SIDs for students that should be included in the degree report. The file should be password protected.
  • Login to the online request website: Online Assistance Request Form
  • Select "Batch Request" from the drop down list.
  • Enter the requirements for the degree audit you would like to run.
  • Upload the excel file you created as a file attachment.
  • Submit Request.
  • You will receive the batch degree audit report via email as a PDF file.
  • You will receive a password in a separate email to open the PDF file.

File & Document Attachments

Each form allows for files and documents to be attached to the request. To attach a file click the "Browse" button and locate the file you want would like to attach to the request. After you locate the file then click on "Attach Document."

The following file and document types can be attached:

  • pdf, txt, xls, xlsx, doc, docx, jpg, tif, bmp, gif, png

You can attach multiple files and documents to each request.

Password Protecting Files with SIDs

Every document that has any non-directory (by FERPA definition) student information of any kind must be password protected.

Announcements

Welcome back! As classes start next week, remember the following dates for adding and dropping courses. Unless otherwise noted, all deadlines below end at 11:59 p.m. on the day listed.

Dear Student,

If you intend to graduate in May 2014, be sure to complete all the items below by the dates listed.

Do you need enrollment verification for Spring 2014? Good news! You can now obtain one without a trip to the Registrar’s office!

Dear Student,

If you intend to graduate in December 2013, be sure to complete all the items below by the dates listed.

Important Dates

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Frequently Asked Questions

Contact Us

  • E-mail us 
  • (303) 492-6970
    Summer Hours
    (9:00 a.m. – 4:30 p.m.)
  • In Person
    (9 a.m. – 5 p.m.)

Regent Admin. Center 101
20 UCB
Boulder CO, 80309

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