When you register, you sign up to pay by credit card using our secure site. Payments are usually posted the same day, so you can login to your Parkmobile account and see your parking transactions on your Parkmobile page.
It depends on the parking restrictions in the lot you’ve parked in. Your parking transaction will continue until you deactivate it or until the maximum time runs out.
Contact Parkmobile right away. Give them the details and they’ll help you sort it out.
When you use the mobile app or call to start the parking session, you key in a zone number. Parkmobile’s system recognizes your cell phone number, connects it to your license plate number and activates your parking in that zone. The parking officer verifies your parking session by matching the license plate to the zone number.
Parkmobile cannot stop parkers from parking in the wrong place or taking up two spaces or any other violations that may apply. Avoid tickets and towing by activating your parking session, and don’t overstay the posted time limit. Please read the posted signage in each lot to be certain the Parkmobile is in effect at the time you are parking.
If you receive a ticket please contact the PTS Customer Service Office at 303-492-7384 or email email@example.com.
Using pay by phone means you don't need to walk back to your car to leave a receipt on your dash. As long as you use the pay by phone system correctly, you should not be fined. See the question above regarding parking officers.
The Parkmobile system is PCI DSS level 1 compliant and your Parkmobile personal page is SSl 256 encrypted.
Normal PTS parking charges apply (please check the signs in the location where you park) plus a $.35 convenience charge per every transaction you make.
No additional charge for the service. (Check your cell phone plan. Some cell phone providers may charge you to receive text messages.)
You can go online to your Parkmobile personal page anytime to make changes to your account, review parking charges, print parking transactions or export data to another format.
Look for the green Parkmobile signs! There are many payment-station parking lots on campus. Please remember some indicated lots are permit lots which only allow Parkmobile use after 5 PM and on weekends. Please read posted lot signage carefully prior to parking.