Eco Pass Questions Answered

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As we near the end of the year it is time for the renewal of your faculty/staff Eco Pass. This year, smart cards will be automatically renewed in RTD’s system and no new Eco Pass smart cards will be mailed. As long as you remain eligible for the Eco Pass, the same smart card you received in 2013 will continue to work on buses and light rail in 2014. If you do not have an Eco Pass, but think you are eligible, you may e-mail tracy.humphrey@colorado.edu to verify your eligibility.

What do I use as my Eco Pass?

Each new eligible faculty/staff member will be issued an RTD smart card at the Buff OneCard office when they receive their campus ID card.

What is a smart card?

The RTD smart card is a contactless card that is similar to a photo ID (like the Buff OneCard) that contains a chip which stores Eco Pass data. The smart card is electronically reloaded in RTD’s system each year and simply turned off when an employee is no longer eligible.

How does it work?

Riders simply tap their smart cards on the validator and show the driver the card when boarding the bus so that the driver can match the photo on the card to your face.

 

What if I've been having trouble with my card when riding?

As RTD continues to transition to the smart card program, riders have experienced technical and driver difficulties. Should you have difficulties when riding, RTD has suggested that riders print this RTD-published Driver Bulletin. If you experience issues with your smart card, please email tracy.humphrey@colorado.edu with the bus number and the error message displayed by the bus card reader.

Who is eligible for the Eco Pass?

Any CU employee working with more than a 20 percent of full-time appointment on the Boulder campus, excluding students and temporary employees, is eligible for an Eco Pass. Eligibility is determined by your employment records in the PeopleSoft HR system.

 

What do I do if I lost my Eco Pass?

Replacement cards can be picked up at the Buff OneCard office in room N180 of the Center for Community. There is a $10 fee to replace a lost pass.

Should I still keep my Buff One Card?

Yes, the Buff OneCard is your official form of university identification and it can be used to access other campus services such as libraries, printing, campus cash, and door access.

Is the SkyRide service fare-free?

In 2009, RTD implemented a $5 surcharge for all Eco Pass holders on all skyRide trips to DIA. With the new smart card system, Eco Pass riders will be charged $2.50 each way to and from DIA. Ask the drivers for receipts for reimbursement if you are traveling on campus business.

What if I get a smart card and don’t want it?

Please keep your Eco Pass smart card; you never know when you’ll need it. Your smart card can be used on the Stampede bus, for travel between Main and East campus. Additionally, CU has partnered with the city of Boulder to bring Eco Pass holders great discounts at local businesses. More information on the Eco Pass Extra program can be found at www.ecopassextra.net.

Is my spouse/partner/family eligible for an Eco Pass?

No. The Eco Pass is for employees only. You can purchase discounted passes for others at www.rtd-denver.com by clicking “Passes and Fares.”

I think I’m eligible for a pass but didn’t get one, what can I do?

Eligibility is determined by your employment records in PeopleSoft.  If you have an appointment of 20 percent of full time or more, or can demonstrate that you work more than 416 hours per year on campus, e-mail tracy.humphrey@colorado.edu to discuss your eligibility.

What if I have questions about using my pass or the bus system in general?

Please call Tracy Humphrey at 303-735-2705 or e-mail tracy.humphrey@colorado.edu with all of your Eco Pass or sustainable transportation questions. You can also find bus route and schedule information as well as a trip planner online at www.rtd-denver.com or by calling RTD at 303-299-6000.