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Overview
Boulder Campus Business Operations Survey
Preliminary Report of Findings for Questions 1 and 2
Overview
- The survey was conducted during September 2002.
- Sent to over 2,900 recipients via e-memo and referenced in the Buff Bulletin and ABS Newsletter.
- Targeted toward individuals with administrative responsibilities in the areas of accounting/finance,
accounts payable, budget, human resources, payroll, purchasing/procurement, and or travel.
- Total respondents = 234
- Results are being presented for the following survey questions:
- Question #1: In the course of doing your job, whether or not you use PeopleSoft, how do you spend
your time? Respond using a scale of 1 to 5, with 1 indicating not a part of your job, 3 indicating
a secondary job duty, and 5 indicating a primary job duty. The job areas are: ACCOUNTING/FINANCE,
ACCOUNTS PAYABLE, BUDGET, HUMAN RESOURCES, PAYROLL, PURCHASING/PROCUREMENT, TRAVEL.
- Question #2: This question focuses on problems you face when working within the areas from question #1.
Respond using a scale of 1 to 5, with 1 indicating that you experience no problems, and 5 indicating
that you experience severe problems.
- Questions 3 through 11 on the survey asked for written comments and thus cannot be statistically summarized
like Questions 1 and 2. The written results are in the process of being analyzed.
Attachments
A: Descriptive Statistics for Business Operations Survey
- Summarizes how the survey respondents spend their time; whether it is a 'primary job duty,' 'N/A,' or
anywhere in between for administrative responsibilities in the areas of accounting/finance, accounts payable,
budget, human resources, payroll, purchasing/procurement, and or travel.
- Summarizes how the survey respondents characterize the problems they face with their administrative
responsibilities in the areas of accounting/finance, accounts payable, budget, human resources, payroll,
purchasing/procurement, and or travel.
- The table shows the number and percent of responses for each possible option. For example, in Question 1
Item A, 74 of the respondents (32.5%) indicated that Accounting and Finance duties are a primary job
duty (5)
- Number Missing/Percent Missing: represents how many of the total number of respondents (234) did not
respond to that survey item.
- Mean: the average value of the response for that survey item.
- Standard deviation: A measure of the variability of responses about the mean.
- Highlights/Items of note:
- Q1: 43.6% of the respondents indicated that HR duties are Primary or very significant portions
of their job duties. (4 + 5)
- Q1: 41.7% of the respondents indicated that Accounting and Finance duties are Primary or very
significant portions of their job duties. (4 + 5)
- Q1: Each job duty listed had at least 25% of the respondents indicate that the job duty is Primary
or a very significant part of their duties. (4 + 5)
- Q2: A fairly high number of respondents indicated that they have no problems (1) with their
job duties; e.g. 42.5% indicated no problems with Budget.
- Q2: The percent of respondents indicating that they have severe problems with their job duties
(5) ranges from a low of 1.4% (Acctg/Fin) to a high of 9.6% (HR)
- Q2: While 9.6% of respondents indicated that they have "severe problems" (5) when working on HR
functions, this goes up to 31.9% when considering response options 4 and 5 together.
- Q2: 4.6% of the respondents indicated that they have "severe problems" (5) when working on AP
functions. This goes up to 19% when considering response options 4 and 5 together.
- Q2: 9.2% of respondents indicated that they have "severe problems" (5) when working on Payroll
functions. When considering response options 4 and 5 together, this goes up to 22.7%.
- Q2: 8.8% of respondents indicated that they have "severe problems" (5) when working on Purchasing
and Procurement functions. When considering response options 4 and 5 together, this goes up to 22%.
- Q2: 12.3% of the respondents indicated significant problems (4 + 5) with Budget and 8% of the
respondents indicated significant problems (4 + 5) with Travel.
- Q2: The mean responses range from a low of 1.9 (Travel) to a high of 2.7 (HR) for severity of
problems.
- Q2: For all areas except HR, more respondents indicated No Problems (1) than indicated significant
or severe problems (4 + 5).
B: Chart - Severity of Problems by Primary Job Duty
- Summarizes the mean (average) problem severity for respondents indicating that a particular job duty is
a major or primary job duty (4 or 5).
- The responses of individuals may be indicated more than once in the results. For instance, if someone
has HR as a primary duty and Payroll as a primary duty, their responses on problems will be included
in the averages for both HR and Payroll.
- Each symbol on the plot represents the mean of a problem severity item. For example, in Accounting and
Finance, the mean problem severity for Budget-related problems is 2.1.
- Sample sizes range from 44 to 97 for all means shown in this figure.
- Highlights/Items of note:
- Across all job duty areas, the mean problem severity for Travel is consistently at or near
the lowest level of problem severity.
- Across all job duty areas, the mean problem severity for HR is consistently at or near the highest
level of problem severity.
- Payroll problems were identified as the second most problematic area for three of the seven job areas
(Accounting and Finance, HR, and Payroll.)
- Where Purchasing is a primary job duty, problems in the area of Purchasing had the highest mean for
severity.
C: Table - Data used to create Attachment B chart
- For each Primary job duty area, includes the mean value of problems in each area and the number of responses.
- This attachment is a tabular representation of the data presented in Attachment B.
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p:\busopssurvey\filesforweb\Bus Ops Survey prelim overview.doc
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