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CU-Boulder 1998 Community Survey

Use of University Services

We asked students to indicate whether they use a variety of campus services and programs, and if so, how satisfied they are with those services. There were no differences among racial/ethnic groups in level of awareness of the services, which include general facilities such as Wardenburg Health Center and the UMC, and services geared specifically to diverse groups, such as the Cultural Unity Student Center, Disability Services, and the Women's Resource Center.

Percentage of students aware of various university services

Note: For graph display, A=Asian-American, B=Black/African Amer, H=Hispanic, N=Native American, W=White

There are just a few differences in the percentage who say they have used a given service. Native Americans (9%) and whites (10%) are less likely than Asian-Americans (38%) to say they have used Career Services. white (1%) and Asian-American (6%) students are least likely to say they have used the Cultural Unity Center (rates for other groups range from 14 to 31%, with African Americans at 31%). Finally, white students (42%) are less likely than black students (75%) to say they have used Financial Aid; there are no differences on this item for the other groups. To see results in tabular form, click here. (tables 7-I, 7-II, 7-III)

Percentage of students who used university services

 

The level of satisfaction is very similar among all groups, although there is somewhat more (nonsignificant) variability among the groups in ratings of satisfaction with Wardenburg student health center.

Level of satisfaction with university services

Changes over time: Results in 1998 are very similar to those in 1994.

First, awareness results are similar over time. Though there are several apparent differences between 1994 and 1998 responses, in fact none of these reach statistical significance.

Similarly, use is very similar over time, and no significant differences are reported.

Finally, satisfaction results are very similar over time. For many services, the ratings for 1994 and 1998 look somewhat different, but such a small number of respondents contributed to the ratings that it is meaningless to discuss differences.

To see results in tabular form, click here. (tables 7-IV, 7-V, 7-VI)

Table of Contents for 1998 Community Survey

jo - l:\ir\survey\comm\cm98\report\sectn7.doc
hm - last updated 5/17/2000

Last revision 07/23/02



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