| TLE-IRMS Format C.2 - updated 4/2002 | Campus Performance Measures | University of Colorado at Boulder |
| 6) | Provide outstanding administrative support services | 91-92 | 94-95 | 97-98 | 98-99 | 99-00 | 00-01 | 01-02 | Target 02-03 |
Target 03-04 |
Target 04-05 |
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A. | Productivity and efficiency | ||||||||||
| Average turnaround in days, selection process for new employees | 34 | 30 | 30 | 31 | 35 | 34 | 34 | 34 | ||||
| HR-related employee training (number of participants) | 1,101 | 3,868 | 6,750 | 7,593 | 8,320 | 8,356 | 8,440 | 8,525 | 8,610 | 8,696 | ||
| Use of alternative transportation modes (number of bus trips by faculty/staff) | 8,840 | 11,650 | 11,782 | 11,474 | 11,536 | 11,703 | 11,871 | 11,990 | ||||
| Default rate for Perkins Loan cohort | 9.9% | 4.4% | 4.9% | 4.3% | 4.9% | 4.9% | 4.9% | 4.9% | ||||
| Percent of tuition uncollected in current fiscal year | 0.21% | 0.14% | 0.52% | 0.53% | 0.51% | 0.52% | 0.52% | 0.52% | ||||
| Percent of hazardous waste treated vs. disposed | 0% | 0% | 0% | 3% | 31% | 31% | 31% | 31% | ||||
| Office of Contracts and Grants operating expenditures (as a percentage of award dollars received) | 0.58% | 0.45% | 0.42% | 0.41% | 0.38% | 0.43% | Avail 11/02 | 0.40% | 0.40% | 0.40% | ||
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B. | Satisfaction with administrative services | ||||||||||
| Office of Employee Development, percent of course-takers saying satisfied | 85% | 89% | 83% (est) | 83% | 83% | 83% | ||||||
| Police department customer survey, average response (scale 1-5, 5 outstanding) | 4.75 | 4.78 | 4.70 | 4.86 | 4.5 (est) | 4.5 | 4.5 | 4.5 | ||||
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C. | Losses due to workman's compensation, grievances or other claims | ||||||||||
| Number of job grievances | 8 | 5 | 4 | 6 | <=6 | <=10 | <=8 | <=8 | ||||
| Cost of risk insurance and recharges (millions) | $3.4 | $5.4 | $7.7 | $7.4 | $6.8 | $6.0 | $5.7 | $5.5 | $5.5 | $5.5 | ||
| Unemployment compensation claims, percent resolved with no payment | 84% | 85% | 86% | 87% | 85-90% | 85-90% | 85-90% | |||||
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D. | Management of buildings and other capital assets | ||||||||||
| Deferred and controlled maintenance expenditures as a percent of current replacement value | 1.34% | 1.04% | 1.00% | 1.25% | 1.10% | |||||||
| (a) No collection for FY listed | Some items are listed for context, subpart, and/or subject to external references; targets not appropriate. | Most targets are as listed or more. |
Summary for Goal 6 Performance Measures Index Previous Next |
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