To be an informed parent, you first need to know what to ask. Often times we hear, “Just tell me what I need to know.” Here are answer to some of the questions that are most frequently asked of the Office of Parent Relations. If you don’t find the answer you need or you want more information, please don’t hesitate to call us at (303) 492-1380 or e-mail us at firstname.lastname@example.org.
The majority of students at CU Boulder are in the College of Arts and Sciences. If your student is a freshman in Arts and Sciences, irrespective of declared major, your student will work with a first-year academic advisor. For more information on the College of Arts and Sciences Center for First-year Students click here. All Arts and Sciences students can look up their advisor and schedule an appointment at the Academic Advising Center website. For all other colleges on campus, your student can find their academic advisor by looking in their MyCUInfo portal.
The Office of Continuing Education and Professional Studies handles all Maymester, summer school, evening, and online courses. You can find more information about CU’s Continuing Education on their website. Maymester occurs during the month of May each year and allows a student to take a single one semester course 5 days a week over the period of 3-4 weeks and receive one semester of credit(s) for the class taken.
Internships come in all shapes and sizes. Internships for academic credit go through individual academic departments and usually require faculty sponsorship. Students should check with their advisor or home department for current openings. In addition to academic credit internships, students can also access hundreds of internship listings through Career Services. They will assist students in finding, applying, and preparing for paid and unpaid internships.
Career Services is a great place for students to research and discuss with a counselor the career opportunities that different majors offer. The Career Service office is located on the 3rd floor of the C4C, in suite N352. Students may call (303) 492-6541 to schedule an appointment or meet with an advisor during walk-in hours, Monday through Thursday, 1:30 to 3:45. Students may also visit the Career Services website for information regarding career exploration, career counseling, and employment opportunities. For more questions and answers related to Career Services, visit the Parents FAQs.
There are a wide range of resources available. Tutoring is usually not the best solution. Years of research indicate that improving study strategies is the answer to improving academic performance for most students. Fortunately CU-Boulder has many resources to help students succeed.
The first step, always: Talk with the professor and/or the teaching assistant. These teachers are quite willing to help students improve their performance, and they really do want students to visit during office hours. Many academic departments also offer study sessions and walk-in help hours. These are listed on the class syllabus or on the departmental website.
Be sure to check out tips and solutions from the Student Academic Services Center.
Sometimes improving some basic skills is all that a student needs. The Program for Writing and Rhetoric runs a Writing Center in Norlin Library E-156 that assist students, free of charge, with all phases of the writing process in most any subject. Additinally, each semester the Mathematics Department and the Student Academic Services Center collaborate to offer the Winning at Math workshops: Success Strategies, Succeeding in Calculus, Exam Preparation, Problem Solving, Math Anxiety, and Final Exam Preparation. If anxiety or other personal issues are interfering with your student’s academic performance, encourage them to visit Counseling and Psychological Services. Its licenced psychologists can provide valuable guidance for overcoming these obstacles, and can refer your student to other campus and community resources.
Your student can also take advantage of the Student Academic Services Center’s Academic Skills Specialists. Throughout fall and spring semesters these specialists conduct free workshops in Assessing Academic Needs and Learning Styles, Time Management, Reading Strategies, Maximizing What You Get from Lectures, Exam Preparation, and Test Anxiety. These Academic Skills Specialists are also available to address other academic strategies concerns via e-mail at email@example.com.
Students can also contact the Student Academic Services Center (SASC) about the possibility of expert-led study groups or tutoring. At the beginning of the semester seminars are offered that support students in key gateway classes in economics, biological sciences, chemistry, mathematics, and physics. Some students with financial needs or other special circumstances may qualify for free one-on-one tutoring. SASC can help students find a tutor. Students can also make an appointment with an SASC staff member to discuss academic needs and available resources.
Each campus residence hall has an academic support resident who can help students locate academic support resources on campus. One such program is the Department of Housing and Dining Service’s Academic Support Assistance Program (ASAP), which offers free tutoring for students who live in the residence halls. There are two types of tutoring services available for students:
- Small-group tutoring: To take advantage of this free service, students need to fill out a Tutor Request Form. Students should be aware that it takes the ASAP office 2-3 business days to process the Tutor Request once it has been received. They are encouraged to check their calendars and request tutors in advance of midterm and final exams.
- Walk-in tutoring: students can drop in for help with Math, Physics, Economics, Chemistry, BCOR, APPM and IPHY classes.
If your student feels as if he or she has been treated unfairly and have spoken to the professor or TA of the class, he or she can contact the Ombuds Office for options on how to best handle the situation.
FERPA & Other Questions for the Registrar
FERPA is the acronym for the Family Educational Rights and Privacy Act of 1974, a federal law that protects your student’s data and privacy. Once your student attends CU-Boulder, regardless of age, the right to privacy passes from you, the parent, to them. Parents can gain access to their student’s records in two ways. Their student can grant them access by signing a FERPA waiver or the parents can prove their student’s dependency with a current 1040 tax form (according to the Internal Revenue Code of 1986, Section 152).
The easiest way to gain access to your student’s records is to have them sign a FERPA waiver. Your student simply goes to the Office of the Registrar located in Regent Hall with a valid photo ID and completes a “Student Permission Form”, which is the waiver. Your student will be asked to create a unique password when they complete the form, which they must share with you. This password is proof of the FERPA waiver signed by your student if you should ever want to speak to someone on campus about your student’s academic records. Visit the Registrar's site for more information about FERPA.
The FERPA waiver also enables parents to request their student’s transcript through the Office of the Registrar. Student’s grades are only posted on transcripts at the end of each semester. The transcript request must be in writing and must include the FERPA waiver password. You can mail the transcript request to the Office of the Registrar at 68 UCB, Boulder, CO 80309 or fax it to 303-492-4884. For more information on requesting your student's transcrip, please visit the Registrar's website.
Yes, even if your student made you an “Authorized Payer” they still must sign a FERPA waiver to grant you access to their academic records. (You can find more information about becoming an “Authorized Payer” on the Bursar’s website.)
MyCUInfo is the student portal at CU-Boulder. Students open their MyCUInfo portal with their university issued user name and password often referred to as “Identi-Key”. MyCUInfo gives your student the ability to register for courses, check their class schedule, add/drop courses, view their grades, check financial information, and more. Your student will get a MyCUInfo tutorial during New Student Welcome.
Health & Safety
Are you concerned that your student may be struggling with academic, personal, emotional or mental health problems? To help identify your student, we ask that you complete the student of concern form.
Once the form is submitted it will be reviewed by the Dean of Students Office. A representative from the Division of Student Affairs will then reach out to the student to offer support. Please note, while anonymous reporting is an option, it may limit the ability to reach out and respond to your concerns. This includes providing adequate assistance to the parties involved. If you have questions, please contact the Division of Student Affairs at 303-492-8476.
CU-Boulder’s Wardenburg Health Center is a convenient, comprehensive, on-campus facility providing a wide range of medical, mental health, sports medicine, and community health education programs and services. The health center offers a variety of medical and health education services to meet your student’s needs. Whether they need a flu shot, medical care, mental health assistance, a woman’s health exam, massage, aromatherapy, or help with dating violence, sexual health, or wellness issues, Wardenburg Health Center is here for your student. All of Wardenburg’s physicians are board certified and the health center is accredited by the Joint Commission.
While the University of Colorado at Boulder believes it is appropriate to create and maintain adult relationships with students, there are circumstances in which the university will seek and welcome parental involvement. This may help combat the serious issues related to substance abuse and safety for students who are under the age of 21.
University staff may notify parents* when:
- One action, or an ongoing pattern of behavior by your student, represents an imminent risk to the health, safety, or welfare of the student or other members of the campus community.
- When we are aware that the student’s alcohol or drug-related condition requires emergency medical care.
- If a student faces the possibility of suspension or expulsion because of violations of behavioral standards that may be repeated.
* At the permanent home address provided to the university, and as allowed by the 1998 FERPA (or the Buckley Amendment).
If, after you are contacted by the university, you wish to talk with someone at greater length about the incident involving your student, the Office of Student Conduct staff will only discuss your student’s record as it relates to alcohol, drugs, or violence. Cases that do not involve alcohol, drugs, or represent an imminent risk to health or safety cannot be discussed without the student’s expressed written consent.
CU-Boulder is committed to excellence in all aspects of personal and academic life. We recognize that alcohol abuse and misuse is a significant impediment to achieving this excellence. Therefore, the university permits only responsible, legal consumption of alcohol. CU-Boulder complies with all federal, state, and local laws concerning alcohol and illegal drugs. As a CU-Boulder student, your son/daughter is responsible for acquainting themselves with the laws and university policies regarding alcohol and illegal drugs.
CU-Boulder also offers a number of resources for the treatment of alcohol and drug abuse. Counseling on substance abuse is available through:
Having an occasional down day is normal for everyone. However, if your student has been feeling down for a period of time, they may be experiencing depression. Depression is characterized by several things: low energy, inability to concentrate, isolation, irritability, poor sleep or oversleeping, overeating or eating too little, and lack of exercise. Depression can be treated. Your student doesn’t have to feel the way that they do, but they may need some professional help to feel better. Encourage them to stop by or make an appointment with a professional at Psychological Health and Psychiatry or at Counseling and Psychological Services. Your student’s mental health provider can help them come up with a plan to help them feel better.
CU-Boulder offers a number of mental health resources. Here’s a quick summary of services and links:
Wardenburg Psychological Health and Psychiatry (PHP)
PHP offers initial assessment and treatment planning services to all students on the Boulder Campus. PHP also offers short term individual counseling for issues such as adjustment, depression, anxiety, and relationship issues. PHP refers students to confidential psychotherapy groups within the clinic for longer term work or to community providers for long-term individual psychotherapy and counseling. PHP also has psychiatrists on staff who perform medication evaluations and management. Screening for ADHD and other Psychological Testing is offered at PHP on a limited basis. For students who have purchased the Gold Health Insurance Plan, most visits include a $5 co-pay at the time of the visit. All other students will be charged full fee for PHP services. Contact Wardenburg Health Center Psychological Health.
Counseling and Psychological Services (CAPS)
Counseling and Psychological Services provides up to 6 free psychological counseling sessions to all CU-Boulder students. This center is a safe place where students can talk confidentially with a professional psychologist or counselor who understands and respects their needs. A student can stop by the office on the 4th floor of the C4C, in S440, and a counselor or psychologist will meet with them, or the student can call 303-492-6766 for more information. Contact Counseling and Psychological Services.
Office of Victim Assistance (OVA)
The Office of Victim Assistance provides free and confidential services for any member of the university community (students, faculty, staff, and their significant others) who have been affected by a traumatic life event. They provide support and information for people who have experienced a distressing sexual experience including sexual assault, intimate partner violence, harassment including sexual harassment, bias-related incidents, debilitating accidents, or a death. By providing and coordinating responsive support services, the OVA staff help individuals and communities recover after disturbing life events. The OVA offices are located on the 4th floor of the C4C, in S440. OVA staff members are available Monday through Friday, 8:00 a.m. to 5:00 p.m., except university holidays. Call 303-492-8855 or e-mail firstname.lastname@example.org for more information.
The Raimy Psychology Training Clinic provides confidential affordable psychotherapy services to CU students, staff, and the Boulder community. Psychotherapy is offered for a wide range of concerns, including depression, anxiety, phobias, shyness, panic, eating/body image concerns, marital/relationship issues, job or school problems, and family conflicts. As part of the doctoral training program in Clinical Psychology, the Clinic is staffed by advanced graduate students in the Clinical Psychology doctoral program who work under the supervision of licensed psychologists on the Clinical faculty or in the Boulder community. Please contact the Intake Coordinator at 303-492-5177 or by e-mail to inquire further about the services that are provided by the Raimy Clinic. The Raimy Clinic is located directly across from the elevator on the second floor of the D-wing of the Muenzinger Psychology Building on the CU-Boulder campus.
The Cultural Unity & Engagement Center (CUE)
The Cultural Unity & Engagement Center understands that providing a welcoming place where anyone can express themselves is paramount. They offer programs and services for all students, faculty and staff, with an emphasis on communities of color and first generation students. CUE services are free and open to everyone at CU and are designed to help a person feel empowered to explore, develop, and realize their many strengths, as well as help them make valuable connections within the university community. They support CU-Boulder’s commitment to cultural diversity by offering innovative programs that foster full representation, participation, and success of people of color and diverse communities. Your student can visit CUE on the 3rd floor of the C4C, suite N320, call 303-492-5668 more information about:
- individual/group counseling
- grief and loss support group
- ethnic advocacy
- mentoring programs
- Parents as Partners Program
- First Generation Scholars Program
- multiracial support group
- Collegiate Leadership Development
- Ally Development
- People of Color Film Series
Finally, two other emergency resources parents should be aware of:
- 24-hour Emergency Community Mental Health Contact Numbers
- ULIFELINE, a national suicide prevention website that CU is registered with. It’s filled with information and help when you need it!
Safety awareness and related services are a high priority for CU-Boulder. All residence halls have locked entrances with only one entrance open for late-night use. University police patrol the campus regularly and can be contacted immediately through emergency call boxes located across campus. When the emergency button is pressed, CUPD will dispatch 2 police cars to the site within 90 seconds. The CU NightRide service provides students with police-screened volunteer student drivers throughout the City of Boulder. CU-Boulder also provides extensive crime prevention and education programs.
Students can play a vital part in helping to ensure the Boulder Campus is a safe place to live and work by being aware of and actively participating in the university’s safety policies and procedures. The Committee on Personal Safety, composed of students and representatives from across campus, is taking steps to promote safety issues on campus and to make the campus a safe and pleasant place. Providing adequate lighting, police protection, crime prevention, and educational programs are important steps in this process.
The University of Colorado at Boulder maintains a full-service police department with 40 full-time officers to respond to reports of criminal acts and campus emergencies. These officers are state certified and hold police commissions with the State of Colorado and the City of Boulder. The University Police Department (UPD) received the Professional Standards Compliance Award from the Colorado Association of Chiefs of Police in recognition of its high professional standards of conduct and service.
CU has implemented a text-messaging alert system that notifies students, faculty, and staff of critical information and situations affecting campus through the use of text messages and e-mails. Your student is advised to sign up.
Tuition & Finances
Bills are online only. They are never mailed. Students access online bills in MyCUInfo. Students can give parents access to view the student account and pay online. This is called authorizing payers. Visit the Bursar’s Office website for instructions on how your student can authorize you and up to five others as payers.
For more answers to other billing questions, visit the Bursar’s Office New Students & Parents resource page.
Work-study is a financial aid program that allows students to work on-campus, or with approved off-campus employers to earn money to pay for college expenses. Work-study is not a grant – students must work to earn it, and it is not a loan – they don’t have to repay it. Work-study is a need-based reward and is distributed to students based off of their FAFSA forms. Learn more about work-study on the Student Employment site.
To add Campus Cash to students Buff OneCard go to the Buff OneCard website and click on add campus cash. Students will need to provide parents with their Buff OneCard number in order to allow them to add funds to it. If you wish to have your student use their Buff OneCard as a debit or ATM card through their Elevations Credit Union Account, visit Elevations Credit Union website.
The tuition classification officer determines if students should have in-state or out-of-state tuition. A student’s initial tuition classification is determined from information they supply on their application for admission to the university. The student may file a petition if he/she wishes to contest out-of-state classification status or if they become eligible for in-state status.
The first step is to review the Criteria to Establish Residency to see if the student is eligible for in-state tuition status. Once that is complete, students are encouraged to attend a Tuition Classification 101 Session. This session is mandatory for students needing to prove emancipation. Sessions are scheduled Mondays and Thursdays from 1 to 2 p.m. Have your student call 303-492-0907 to reserve a spot.
For additional information such as filing the petition and submission deadlines, visit the contact the Registrar's website on In-state Tuition or contact the Tuition Classification Officer at 303-492-0907 or via e-mail at email@example.com.
In addition to the Student Employment Office’s regular job postings, there are some services dedicated specifically to helping students find summer employment. By far, the largest and most extensive of these is the Just in Time Hiring and Career Fair, an annual event which brings camps from around the country to the Glenn Miller Ballroom in an effort to recruit CU students to work for the summer.
Other job resources are:
- Check out Additional Off-Campus Employers that are not listed in MyCUInfo.
- Check out Career Services for internship and career opportunities, as well as resume writing help.
Each ad is different and not every employer wants the same thing. Generally all students have to do is call the contact person listed and set up an interview. Sometimes they may need to fax or mail resumes, and other times they may need to apply in person. If there aren’t specific instructions, just have your student call the contact person.
The Student Employment Office posts job announcements for on and off-campus employers, visible only to current CU-Boulder students. To get started, they need to determine their desired job type. Then they can access our job database through MyCUInfo. THey should start their job search by choosing what kind of employment theyare looking for: On-Campus, Off-Campus, Work-Study, or On-Call Employment.
Students interested in temporary or one-time employment (like helping with a move) can sign up for our On-Call Employment Service. When Student Employment receives notification of a job, they will email students the details and contact information.
Additional job resources:
- Check out Additional Off-Campus Employers that are not listed in MyCUInfo.
- Check out Career Services for internship and career opportunities, as well as resume writing help.
- If you'd like to be notified weekly of all the new job announcements Student Employment has posted, join their email list! Simply send an email from your colorado.edu address to: listproc@lists.Colorado.edu with the contents "subscribe firstname.lastname@example.org ". They will send you any newly posted jobs every week on Monday.
CU-Boulder’s scholarship application deadline is March 1 for the following academic year. More information can be found on the CU-Boulder Scholarship Services page. Students need to check the deadline for each scholarship they have an interest in so they have sufficient time to complete the application process. They should put as much time and care into their application as they would expect a scholarship committee to put into reading and evaluating it.
Scholarships are awarded by many different departments on campus. Individual scholarship programs may require students to obtain a different application from the appropriate college, school, or department. They should read the guide carefully for further information on eligibility requirements and specific application procedures for each scholarship.
Many scholarships also require students to complete the Free Application for Federal Student Aid (FAFSA) or the Renewal Free Application for Federal Student Aid. We urge students to submit the FAFSA as soon as possible after Jan. 1, and no later than March 1. The FAFSA determines a student’s financial eligibility for certain scholarships. In some cases, financial eligibility may be used as a condition for scholarship awards when all other criteria are equal. The criterion on financial eligibility is, however, not as rigid for some scholarships as it is for other types of aid. The FAFSA application is available from the CU-Boulder Office of Financial Aid, from high school guidance counselors, and online.
For CU-Boulder scholarships awarded by the Office of Financial Aid, students apply online through the scholarships page. Individual scholarship programs may require a different application available from the appropriate college, school, or department. Read the scholarship program information carefully for eligibility requirements and specific application procedures.
Check bulletin boards maintained by academic departments and high school counselors for notices of institutional scholarships that may be too new to be included in the guide listed above. Notices of private scholarships from local and national donors may also be posted on these bulletin boards. The Financial Aid Office website has sufficient information on scholarships for both undergraduate and graduate students.
- The Financial Aid Office’s additional scholarship opportunities page
- High school guidance counselors
- Local public or university libraries
- Local service, community, or church organizations
- Local businesses
- Parents’ employers
- Magazines and newspapers
- Television and radio
- Scholarship searches
- Consumer products (Tylenol, Coca Cola, etc.)
- Ask friends, parents, teachers, counselors, family mem
Scholarships are awarded on the basis of academic achievement, financial need, or a combination of the two. Financial need is rarely the primary factor considered, but it is often used to make a decision among equally qualified finalists. Many scholarships have additional requirements as well. For example, you may have to be a resident of a particular state, be involved in extracurricular activities, have a special talent, or be pursuing a specific major. Scholarships are generally classified as gifts and rarely have to be repaid.
The UPS Store has contracted with the University to offer a summer storage program for all returning students both on and off-campus. This program offers a variety of sizes and options for your selection.
It’s simple. The UPS Store provides the box, your student fills it up and returns it to one of The UPS Stores on campus. They label and seal it, store it for the summer off-site in a climate controlled, secured warehouse and have it awaiting your student’s return for pick-up during move-in*. They can also schedule convenient delivery to the new residential address of your student in the fall, on or off-campus.
Sizes and prices:
22x22x22 Box $55.00/summer Up to 70lbs**
18x18x18 Box $35.00/summer Up to 50lbs**
24x18x18 Box $45.00/summer Up to 60lbs**
Bike: $75.00/summer – No box necessary
Ski/snowboard: $65.00/summer – No box necessary
*There may be additional charges for deliveries outside the designated delivery time window.
**Items weighing over the allowable weight will be assessed an additional fee of $10.00/box.
Please visit the UPS Store Website or contact them directly at (303) 442-2601 x101 for more information.
There are several great options that students can use to get to DIA and back to campus during breaks (Thanksgiving, Winter, Spring, or Summer Break):
- The least expensive option is the RTD SkyRide. It is free for students using their ECO Pass and no reservations are necessary. This bus (use route AB) departs from Boulder each hour and takes a little over an hour to get to DIA. The bus departure points closest to CU are at Broadway and 16th. Returning to CU after a break, the closest stop is at the intersection of Broadway and Euclid (across from the UMC).
- Your student can also make reservations for a Super Shuttle, which is a bit more expensive and reservations are on-line. The student discount code is “Buffs”—using this code can save you a few bucks!
- The final option is Green Ride Boulder. Again, this is a more expensive option than the RTD SkyRide but it’s a good option. Reservations can be made on-line.
The UPS Store has contracted with the University to provide mail service for students. Please contact The UPS directly for any questions at 303-442-2601 or email at email@example.com. Here is the format for mailing letters/packages to your student in the residence halls:
(Box Number ONLY) (Hall Name)
Boulder, CO 80310
2320 Libby Drive
Boulder, CO 80310
- Mail and packages MUST HAVE THE STUDENT'S NAME (for security purposes a matching name to mailbox is required for delivery).
- Do not use the words “P.O. Box” on the second line, the mailbox is not considered a P.O. Box.
- Always be sure to keep record of tracking information for your student. Inquiries require tracking information.
- Always use the hall name in the address.
- Delays and returns can and do occur if a mailing address is incorrect or incomplete.
Regular mail, standard packages, overnight express packages, flowers, cakes, etc. are ALL delivered to their respective The UPS Store delivery locations (Kittredge, Cheyenne Arapaho, Sewall, or Darley Commons). Students will be notified two ways about package pickup. They will receive a notification slip in their mailbox, in addition to an e-mail notification.
HOME 2 HOME
This summer, you can ship your personal items from your home to your new home at CU and then have them delivered to your room on campus before you arrive. Your items will be shipped to The UPS Store at CU and delivered to your room in your assigned residence hall.
THE 2015 HOME2HOME DEADLINE IS TBD.
See The UPS Store website for more information on our HOME2HOME program, or call The Ups Store at (303) 442-2601 x101.
If you prefer shipping with an alternative carrier, please be aware that The UPS Store at CU Boulder will only start to accept packages for incoming students from August 1, 2015. Anything that arrives before August 1 will be returned to sender, unless other arrangements are made.
Please contact The UPS Store directly for any shipping concerns and to find out more about our additional delivery options at (303) 442-2601 x101 or visit their website for additional questions at firstname.lastname@example.org.
The CU-Boulder campus offers a wide variety of museums, exhibits, and galleries. It also boasts an impressive array of performing arts events, seminars, and lectures that are open to the public. Take the time to investigate the arts and culture at CU-Boulder.
The student will receive a letter asking him or her to set a meeting with a staff member in the Office of Student Conduct to go over the process. The student will attend an Administrative Hearing to discuss their involvement in the incident. After the hearing the conduct officer will review the case information and make a decision of responsible or not responsible. If a student is found responsible for violating the Student Conduct Code, they will likely face educational sanctions to help them learn from this experience. For more detailed information, please consult the 2014-15 Student Conduct Code Policies & Procedures handbook.
You can help to guide the student through the process and be supportive while holding the student accountable to your expectations and the university's. You can also help identify and provide necessary interventions, such as alcohol or drug evaluations, anger management, and others, so that your student can be successful at CU. Allow and expect the student to set appointments, attend meetings, and fulfill sanctions. It is usually not helpful to the educational development of the student, or resolution of the matter, for you to attempt to handle the situation for them.
One of the best things about attending CU-Boulder is the variety of people you meet. There are several ways for students to become involved and meet new people. CU-Boulder’s Division of Student Affairs plans several activities, events, and programs that encourage students to be active in the university community; the recreation center organizes intramural sports for students to participate in; and student government allows students to hold leadership positions.
The Ombuds Office can help your student manage and resolve administrative, academic, and/or interpersonal problems she or he may encounter at the university (e.g. financial, registration, grading, dispute, advising, deadlines, etc.) The Ombuds Office staff will help your student understand her or his rights, navigate the bureaucracy, identify options to effectively communicate, and problem-solve. If your student experiences an interpersonal conflict (e.g., conflicts with roommates or professors) the Ombuds Office staff can mediate or help your student recognize effective ways to communicate to resolve the problem.
The registrar’s office currently provides enrollment verification information to parents/students at no charge, and can also rush an online order for a modest fee. Please visit their site for more information on how to request this information.
For grade information for “good student discounts,” your student can request a .pdf of their transcript. Grade information is available to parents if their student has completed and filed a FERPA release form with the Office of the Registrar to grant their parents access to this information, or by submission of evidence that the parents declare the student as a dependent on their most recent Federal Income Tax return (according to the Internal Revenue Code of 1986, Section 152). Once the FERPA waiver has been processed, parents can request a transcript from the Registrar using the same on-line form along with a letter requesting the transcript. Parents must include the FERPA password created by student when they completed the FERPA waiver.
Please note that grade information will not be released to students or parents over the phone.
For more information regarding enrollment, residency and tuition classification, the College Opportunity Fund (COF), student privacy and parent access to information, academic calendars, and course registration please consult the Registrar’s website.
If you are not receiving our mailings it could be because of one of the following:
- You have changed your address
- Your address is different from your student’s “primary residence” as listed on their student record
- Only one parent of a divorced couple is listed on the student record
If your address has changed, have your student update it on their student record by logging on to myCUinfo. To add a parent name or an additional address not currently on their record, parents (and their students) may e-mail the Office of the Registrar with any changes or questions at email@example.com. They need to provide the following: The name and address of the parent(s) they wish to add and the last 4 digits of their student ID number. Due to FERPA restrictions, only your student can authorize the addition of information to their student record.
Due to the Family Educational Rights and Privacy Act (FERPA), grades are released only to the student. FERPA also restricts the release of financial information. The university does not issue progress reports prior to the release of semester grades, nor does it issue grade reports at the end of each term. It is each student’s responsibility to keep track of his/her own progress by following the grading criteria set forth in each course’s syllabus, which is usually issued during the first class meeting. Students can request to have a transcript sent out at the end of the semester after grades are posted, and can also check their grades in MyCUinfo, the University’s student, faculty and staff portal.
FERPA is the Family Educational Rights and Privacy Act of 1974. FERPA deals specifically with the education records of students, affording them certain rights with respect to those records. At the post-secondary level, parents have no inherent right to access the student’s education records. The right to access these records is limited solely to the student with two exceptions—by submission of evidence that the parents declare the student as a dependent on their most recent Federal Income Tax return (according to the Internal Revenue Code of 1986, Section 152), or with the student’s written permission. If your student signs a FERPA release form, the Registrar’s Office can release certain information to you. Your student can sign a FERPA form in either the Registrar’s Office or the Bursar’s Office. The student must do this in person and must present a valid form of ID for either office to accept the form.
Once the FERPA release is complete, here are the steps to request your student’s transcript. Transcripts contain only semester end grades.
- On the FERPA release form the requester is asked to provide a FERPA password. If student creates the password, it must be shared with the parent.
- Parent can then go to the Registrar's website, click on “more information” under Standard Transcript, click on “Transcript Order Form.pdf”
- Print out and complete form.
- Write a letter including the FERPA password requesting your student’s transcript.
- Attach the completed form to the letter and a check if necessary to cover the cost of the transcript (delivery via USPS mail is free)
- Request can then be:
- Mailed to Office of the Registrar, 68 UCB, Boulder, CO 80309
- OR Faxed to Office of the Registrar at 303-492-4884
- OR deliver request to the Office of the Registrar located in Regent Administration Building, 2nd floor.
This information was updated January 25, 2013
There are a variety of ways for you to get involved with and support the university. Possibilities include:
- Joining the CU Parents Association Advisory Board
- Learn about volunteer opportunities, programs, and events
- Supporting the Parent Fund
Contact the Office of Parent Relations at 303-492-3440 or firstname.lastname@example.org. The staff would love to talk to you.