Do you love CU Boulder and want to pass that pride on to others?
New Student & Family Programs serves CU Boulder by welcoming new students and families and assisting them with their transition into our campus community. We want to hire exceptional students to help us build a legacy of CU Boulder pride starting with our new students and families. Our student staff will gain practical leadership experience, help create positive, memorable experiences for new students, and connect incoming students and families with the many academic and non-academic resources and support systems that exist on campus.
Priority deadline to submit applications is March 24. Applications will be accepted until all positions are filled.
Help instill a sense of pride in CU Boulder
Provide a high level of customer service by phone, live chat, email and other technologies as well as in person
Resolve problems and correctly answer inquiries from students and parents
Maintain call center database and track customer interactions
Take initiative, follow instructions, be flexible and punctual
Act as a paraprofessional in distributing information to new students and family members regarding the university and the campus community
Demonstrate an understanding and respect for diverse groups of individuals
Participate in regular professional development trainings and staff meetings
Must be a current CU Boulder student in good academic (minimum 2.0 GPA) and judicial standing
Demonstrate the ability to be reliable, responsible, confident, flexible, and willing to help new students and their families find resources and support at CU Boulder.
Demonstrate the ability to work and communicate effectively with a diverse group of team members, students, parents, faculty, and staff
Have a desire to continually learn more about CU Boulder and convey institutional pride.
Be comfortable with completing tasks that can seem laborious or tedious (e.g. auditing inventory of materials, proofreading schedules)
Develop leadership, communication, and teamwork skills.
Receive in-depth training in custome.
Salary is $10.00 per hour.
This position will begin with intensive training May 15-26, 2017 and continue until the conclusion of Fall Welcome (September 1, 2017).
Journey Leaders must be available to assist with 2017 New Student Welcome Days on July 14 and July 28 as well as Fall Welcome August 20-September 1.
Applicants must also be available for a weekly staff meeting on Monday afternoons from 4:30 PM-6:00 PM. Candidates scheduling summer classes should plan accordingly
If you are interested in applying for the NSFP Journey Leader position, you should complete the application – including the personal statements and you resume.
Journey Leader interviews will take place from Monday, April 3 through Friday, April 10, 2017. Shortly after your application is submitted, you will be contacted regarding scheduling an interview.
If you have any questions about the Journey Leader position or the interview process, please contact James Kelly at firstname.lastname@example.org or by phone at 303-492-9112. Thank you for your interest in serving!