When first logging into the Cisco Unity Connection voicemail system, CU-Boulder voicemail users will be prompted to set a personal greeting and customized personal identification number (PIN). Follow the instructions below in order to set your voicemail greeting and PIN.
Call the voicemail system.
*Note: If your browser is only displaying Step 1, please refresh the page.
When you are prompted to enter your ID, enter your campus 5-digit extension of your phone number (such as 5-xxxx or 2-xxxx) followed by #.
When prompted to enter your PIN, enter 123456 (the default PIN), followed by #.
A self-enrollment procedure will begin and you will be prompted to:
WAIT until you hear “you have finished enrollment”, then hang up. Your personal greeting and customized PIN are now set up.
*Note: If you hang up before you have enrolled completely, the first-time enrollment conversation plays again the next time you call the voicemail system.