Supportworks - Accepting a Call

Last Updated: 10/19/2012

Overview

The following documentation goes through the process of accepting a call in Supportworks step-by-step. In order to accept a Supportworks call, you must first access the call details. To learn how to do this, please consult the documentation labeled Accessing a Call.

This tutorial applies to the following operating system(s):
  • WINDOWS

Step 1

Access the call details for your desired Supportworks call (Accessing a Supportworks Call documentation).

Step 2

Click the Accept Call button at the bottom of your window.

Visual representation related to step 2

Step 3

Click Accept.

Visual representation related to step 3

Step 4

You have now accepted the Supportworks call.



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