Supportworks - Accepting a Call | Office of Information Technology

Supportworks - Accepting a Call

Last Updated: 08/19/2015
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The following documentation goes through the process of accepting a call in Supportworks step-by-step. In order to accept a Supportworks call, you must first access the call details. To learn how to do this, please consult the documentation labeled Accessing a Call.

This tutorial applies to the following operating system(s):

Step 1

Access the call details for your desired Supportworks call (Accessing a Supportworks Call documentation).

Step 2

Click the Accept Call button at the bottom of your window.

Step 3

Click Accept.

Step 4

You have now accepted the Supportworks call.

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