Exchange - Request a Read Receipt using OWA

Last Updated: 05/06/2014
One Column
Two Column


The following documentation explains the process of requesting a confirmation that your sent e-mail message was read, using the Outlook Web Application (OWA). To be able to do this using OWA you must be using Internet Explorer, as it is the only browser that offers the full version of OWA.

This tutorial is operating system independent.

Step 1

Go to and enter your Identikey and password.

Step 2

Create a new message, and then click Options.

Visual representation related to step 2

Step 3

Select the check box for Request a read receipt for this message.

Visual representation related to step 3

Step 4

Click OK.

Visual representation related to step 4

Step 5

When your message is read you will now receive a receipt.

Was this helpful?

Vote up!

You voted ‘up’

Back to top