Exchange - PalmOS Configuration

Last Updated: 04/28/2015
One Column
Two Column


PalmOS uses ActiveSync to interact with OIT's Exchange service. With Exchange configured, you will be able to view the account's various mailboxes, and create custom mailboxes.

If you haven't already configured your Palm OS device device to use Exchange or synced it with your computer, follow the directions in this section . If you have previously synced your device with a computer, the instructions might be slightly different.

This tutorial is operating system independent.

Exchange Online Migration

Starting February 2015, campus units and departments began being migrated to Exchange Online, on an individual basis. If your department has been migrated, please visit the Exchange Online service area for more information.

Step 1

Navigate to the Home screen, or press the Home button on the keyboard.

Step 2

Select Email.

(Note: If your email icon is labeled Versamail, you are running an older version of Palm OS. You may need to upgrade to have full compatibility with Microsoft Exchange software).

Step 3

Enter Exchange for the Account Name (or something else to help you identify your account).

Step 4

Enter Exchange Activesync for the Mail Service. Then, select Next.

Step 5

Enter your CU Login name and IdentiKey password.

Step 6

Enter for the mail server.

Step 7

Select Next.

Step 8

Follow the remaining instructions to set up an account (e.g. selecting folders to sync, etc). Your Palm OS device should sync with the server when you're finished.

Step 9

Your Exchange account will be setup and ready to be used with your Palm OS device. If you have any issues, check the instructions that were included with your Palm OS device, or contact the IT Service Center.

Was this helpful?

Back to top