Exchange - Apple Mobile Device (iPhone, iPad, iPod) Configuration iOS 2-5

Last Updated: 10/30/2013

Overview

Apple's mobile devices (iPhone, iPod Touch, iPad) use ActiveSync to interact with OIT's Exchange service. With Exchange configured, you will be able to view the account's various mailboxes, and create custom mailboxes.

Connection instructions work for both Exchange 2007 and Exchange 2003 accounts. Screenshots are from an iPhone. Steps apply to all three devices.

Minimum requirement: iPhone firmware 2.x or higher.

This tutorial is operating system independent.

Quick Start

If you already know how to configure iPhone, use the specifications below to configure for OIT's Exchange service.

  • Host: exchangemobile.colorado.edu
    • SSL Enabled
    • Domain: AD
  • User name: your CU Login Name
  • Password: your IdentiKey password

Step 1

Tap Settings.

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Step 2

Tap Mail, Contacts, Calendars.

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Step 3

Tap Add Account....

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Step 4

Tap Microsoft Exchange.

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Step 5

You will need to enter all your account information on this screen.

  • In the Email field, enter your e-mail address.
  • In the Domain field, enter AD
  • In the Username field, enter your CU Login name.
  • In the Password field, enter your AD password.
  • The Description field will automatically populate with your e-mail address. Feel free to edit this to your liking.
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Step 6

6. Tap Next.

Step 7

The Apple device will verify your settings.

Step 8

Tap Accept to enter more server information.

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Step 9

A Server field will appear, enter exchangemobile.colorado.edu.

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Step 10

Tap Next.

Step 11

The message at the top will state Exchange account verification failed (This is a known issue). Tap Next.

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Step 12

The following message will appear This account may not be able to send or receive email. Are you sure you want to save? Tap Save.

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Step 13

Slide each option that you want to sync with the server to ON, then tap Done.

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Step 14

Your Exchange account has been setup and is now ready to be used.



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