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Zoom - Web Conferencing

Overview

Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform. Zoom's extensive feature set, broad compatibility with desktop and mobile devices, and multi-layered security allow CU-Boulder to have rich web conferencing experiences with both campus affiliated and unaffiliated users.

Zoom logo

Features

Features

Web conferencing visual

Learn more about the features by visiting Zoom's Features page.

Cost

Cost

Zoom web conferencing is provided at no cost to CU-Boulder affiliates.

How to get it

How to get it

Basic Account

All campus affiliates have access to a basic Zoom account with their CULoginName @colorado.edu account, using Zoom's Login with Google option.

Pro Account

A limited number of Zoom Pro accounts are available for CU-Boulder, which allow unlimited meeting time. To request a Pro account please fill out the Pro account request form. Additional functionality (e.g. larger meetings, webinars, standards-based videoconferencing) can be requested through the Add-on Features request form.

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Service Category

Microsoft Office 365

Overview

Microsoft Office 365 is a cloud-based suite of solutions that includes Exchange Online as the email and calendaring environment, as well as collaborative office applications such as Office Web Apps, SharePoint, and Lync Online.

Microsoft Office 365 Project

Benefits

Benefits

  • Mobility: Work from virtually anywhere using trusted Office applications across your favorite devices--PCs, Macs, and mobile devices--and seamlessly move and work with your Office documents locally on your device or in the online environment.
  • Collaboration: Collaborate with teammates, partners, and customers with documents that are always up to date and accessible from almost anywhere.
  • Communication: Microsoft Lync serves as your communication and presence hub making it easy to see when someone is available, connect via instant message, audio or video calls and host online meetings.
  • Content Management: SharePoint Online makes it easy to set up and manage online communities, wikis and blogs, make customized forms and create and manage content and documents.
  • Exchange Online: Access email and calendars on the go and keep everyone in sync with enterprise-grade email and shared calendars. And, move up to 50 GB quotas; that's 50 times more quota than the current campus Exchange service!

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Service Category

Web Consultation

Overview

OIT's Web Training and Community Manager provides no-cost consults to all CU units to help them satisfy web presence needs.

Features

Features

The typical scope of the consults is:

  • assessment of your unit’s web needs and help with designing an implementation plan based on the assessment
  • information about current web technology
  • information about web-related services on our campus 
  • mediating interactions with web service providers on campus
  • mediating interactions with off-campus vendors
  • help in designing a site that is usable and accessible
  • help in creating a long term maintenance, content and upgrade strategy for a sustainable web presence
Benefits

Benefits

The web consultant is a member of the OIT team and has a good grasp of web-related campus services on campus, combined with over a decade of experience in a university environment focusing on web presence and CMS.

Cost

Cost

There is no cost for consultations.

Who can get it

Who can get it

Academic and administrative units, student groups, and research groups.

How to get it

How to get it

Contact Kosta Tovstiadi at kosta@colorado.edu. Learn more about Kosta.

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Google Apps

Overview

CU-Boulder has partnered with Google in order to offer Google-powered communication and collaboration tools to the campus. All students, alumni and some others are provisioned with a Gmail account, with access to many other core applications. Initially, faculty and staff will not be able to choose Gmail as their primary university email account, as there are remaining technical and legal issues to be addressed; however, will still have access to the core applications. Review the information below to learn more.

How do I log into my Google Apps account?

To access Google Apps you must use a combination of your CU Login Name and IdentiKey password at https://accounts.google.com/ or any core Google Apps login page.

Benefits

Benefits

  • Quota: Google Apps come with a generous storage capacity--30 gigabytes.
  • Collaboration: Apps like Groups, Chat, Drive and Sites might actually make online collaboration more effective than face-to-face. Hey, there’s a master’s thesis for you sociology types.
  • Integration: Google Apps fit with the campus online learning environment, Desire2Learn, like a well-worn pair of leather pants.
  • Everyone on our campus will have a Google Apps account tied to their IdentiKey account; no more guessing if the person on the other end has compatible programs to view, comment and edit your document.
Cost

Cost

There is no direct cost for Google Apps.

Who can get it

Who can get it

  • Students
  • Faculty and Staff
  • Retirees
  • Alumni
How to get it

How to get it

  • All affiliates are provisioned with Google Apps accounts
    • Note: The core applications that you receive depends on your affiliation (see table above)

Instructions / Tutorials

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Service Category

VoiceThread

Overview

With VoiceThread, people can have asynchronous group conversations around images, documents, videos and presentations they upload to the site. Once a user shares a VoiceThread, others can comment on it verbally (with a microphone or telephone), with text, by uploading an audio file or by recording a video with their webcam. Additionally, others can review the comments and see who made them.

CU-Boulder offers a campus wide license of VoiceThread. To access this technology, go to https://colorado.voicethread.com.

VoiceThread User Guides

To learn about the capabilites of VoiceThread including how to create, comment on, and share a VoiceThread, please visit one of the following guides depending on your affiliation:

Features

Features

  • People can virtually collaborate and converse about the media uploaded to VoiceThread.
  • Comments can be added several ways: voice (with a microphone or telephone); text; audio file; and video (via a webcam).
  • VoiceThreads can be shared with others so they can record comments.
  • Users can doodle while commenting, use multiple identities and pick which comments are shown through moderation.
  • VoiceThreads can be embedded to show and receive comments on other websites and exported to MP3 players or DVDs to play as archival movies.
Cost

Cost

CU-Boulder has a campus wide license of VoiceThread. VoiceThread as a common-good service for the campus, which means there is no direct cost to an individual or department.

Who can get it

Who can get it

CU-Boulder’s VoiceThread technology is available to all CU-Boulder affiliates with an active IdentiKey.

How to get it

How to get it

  • Go to https://colorado.voicethread.com.
  • You will be directed to CU-Boulder's VoiceThread login page.
  • Login with your IdentiKey and follow any on-screen steps, such as agreeing to Terms of Use and confirming your Digital ID Card.
  • Faculty can send a request to help@colorado.edu to have their new VoiceThread accounts promoted from "Basic" to "Pro"
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Support

Tab Content

All support for VoiceThread is provided by the vendor. When logged in to your VoiceThread account, you can use the Help and Tutorials link to access extensive online training materials. VoiceThread also provides email and phone contact information on this page, should you need to contact them for individual support.

The CU-Boulder Foreign Language Technology Program (FLTP) periodically offers workshops on using VoiceThread. CU Faculty and Staff are welcome to sign up for FLTP’s VoiceThread workshops. To see the schedule, go to the FLTP website and choose “Workshop Calendar.” Click highlighted dates on the calendar to see which sessions are offered. Course details and instructions to register are available on their site.

For more information on using VoiceThread, visit VoiceThread’s “How To” and “Manuals” sections of their website.

 

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Feedback

Tab Content

Should you have comments or feedback about VoiceThread that will be helpful as OIT continues to evolve this service, please email Aisha Jackson at Aisha.Jackson@Colorado.EDU.

Service Category

Instructions / Tutorials

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All support for VoiceThread is provided by the vendor. When logged in to your VoiceThread account, you can use the Help and Tutorials link to access extensive online training materials. VoiceThread also provides e-mail and phone contact information on this page, should you need to contact them for individual support.

The CU-Boulder Foreign Language Technology Program (FLTP) periodically offers workshops on using VoiceThread. CU Faculty and Staff are welcome to sign up for FLTP’s VoiceThread workshops. To see the schedule, go to the FLTP website and choose “Workshop Calendar.” Click highlighted dates on the calendar to see which sessions are offered. Course details and instructions to register are available on their site.

For more information on using VoiceThread, visit VoiceThread’s “How To” and “Manuals” sections of their website.

 

Should you have comments or feedback about VoiceThread that will be helpful as OIT continues to evolve this service, please e-mail Aisha Jackson at Aisha.Jackson@Colorado.EDU.

Qualtrics

Overview

Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys. Qualtrics is available at qualtrics.colorado.edu.

Features

Features

  • A Quick Survey Builder that guides beginners through creating a survey.
  • A Survey Library with templates that you can customize to meet your specific needs.
  • A tool to send and track participation invitations and reminders.
  • A tool to display survey results, graphically and statistically.
  • An export data feature, including to Excel or SPSS.
Cost

Cost

Qualtrics is provided as a common-good service to the campus which means there is no direct cost to the individual or department.

Who can get it

Who can get it

Qualtrics is available to all CU-Boulder affiliates with an active IdentiKey.

How to get it

How to get it

Access

  • Go to qualtrics.colorado.edu
  • You will be directed to CU-Boulder's Web Access login page.
  • Login with your IdentiKey and follow any on-screen steps, such as agreeing to Terms of Use and confirming your Digital ID Card.

Miscellaneous

Support

All support for the Qualtrics Application is provided by the vendor. When logged into your Qualtrics account, you can use the Help and Tutorials button to access extensive online training materials and the Support and Feedback button to email Qualtrics Support.  

Contact information for Qualtrics Support can be found at www.qualtrics.com/contact/

To learn how to use the tool effectively, check out Qualtrics University.

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Service Category

Adobe Connect - Web Conference System

Overview

Adobe Connect is a desktop web conference system that allows users to meet, share, and collaborate at a distance from their desktops. Adobe Connect demands very little of end-users: only a standard web browser, Adobe Flash Player software, and access via a CU Login name and Identikey password are required to participate in Adobe Connect meetings.

IMPORTANT NOTE

Adobe Connect has been officially replaced by Zoom for university web conferencing needs. To learn more about Zoom, please visit the Zoom - Web Conferencing page.

Getting Started

Go to https://meeting.colorado.edu to access CU-Boulder's Adobe Connect service.

Features

Features

  • Share files
  • Share presentations
  • Record meetings
  • Allow screen sharing
  • Meeting room customization
Benefits

Benefits

  • Highly collaborative interactions
  • Manage meetings and content effectively
  • Rich audio and video experiences
  • Integration with existing systems (Desire2Learn integration coming soon)
Cost

Cost

Adobe Connect is provided as a common-good service to the campus which means there is no direct cost to the individual or department.

Who can get it

Who can get it

Faculty and staff have the ability to create and participate in web conferences. Students are able to participate, but have limited ability to host web conferences.

How to get it

How to get it

CU-Boulder campus affilitates have the ability to login to Adobe Connect from https://meeting.colorado.edu.

All users have the ability to participate in a meeting by default; however, if you wish to have the ability to host a meeting, please fill out the request meeting host privileges form.

Miscellaneous

CenturyLink Audio Conferencing Integration

CenturyLink Audio Conferencing services has paired with CU-Boulder and Adobe Connect, in order to bring rich audio conferencing to Connect meeting rooms.

Faculty, Staff and Students

If you wish to use CenturyLink in your meeting rooms on a reoccurring basis (and have your own dedicated conference line), please fill out the CenturyLink conferencing request form.

OIT also offers use of an OIT dedicated CenturyLink conference line for campus affiliates, for limited or one time use of an Adobe Connect web conference. If you wish to use one of these lines, please fill out the Schedule OIT Dedicated Conference Bridge request form.

OIT Staff

OIT staff also have the ability to use one of OIT's CenturyLink conference bridges dedicated to Adobe Connect web conferences. Please refer to the information within the Use of CenturyLink Audio Conferencing in Adobe Connect section of the OIT Adobe Connect wiki page to learn how to use this integration and the information needed to set up CenturyLink with your Adobe Connect meeting room.

CenturyLink Help

To learn about starting CenturyLink audio integration with a Connect meeting refer to the CenturyLink Integration with Adobe Connect PDF.

Voice Over Internet Protocol (VoIP) Capabilities

VoIP is a technology that allows telephone calls to be made over computer networks. Adobe Connect offers built-in VoIP capabilities that allows users to achieve a high-quality audio experience for all attendees. Learn more about how hosts manage the VoIP audio conference and enable others to participate by visiting the Using VoIP page.

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Service Category

Firewall & Server Registration

Overview

The campus border firewall is part of a comprehensive and broad-based OIT security program to protect campus users from malicious online attacks. A firewall is a device or set of devices designed to permit or deny network transmissions based upon a set of rules and is frequently used to protect networks from unauthorized access while permitting legitimate communications to pass.

Campus units that need to provide access to services from the Internet can request an exception; however, departments are strongly encouraged to use the VPN service as an alternative to seeking a border firewall exception.

To most desktop users the firewall does not have an impact on daily operations. An exception would be for those that need to access some on-campus services, such as Windows Remote Desktop, from an off-campus location. In this case, use of a VPN client is necessary to connect to your computer or other campus resource. Learn more about using the campus's VPN client.

Cost

Cost

The firewall is a common-good service provided to the campus. Exceptions can be made at no-cost with the appropriate business or academic justification.

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Audience

Service Category

Four Winds Digital Signage

Overview

CU-Boulder has a campuswide agreement with Four Winds Interactive to provide digital signage software. This enables campus departments to implement digital signage at the cost of the hardware (any windows-based system; hardware is also available through Four Winds Interactive).

What is Digital Signage?

Digital signage is a way of electronically displaying information on a screen. A digital sign may be a departures list screen at an airport or possibly a roadside advertisement. More information on digital signage can be found at the Four Winds Interactive website.

Four Winds and CU-Boulder

Four Winds Digital Signage is available and customizable to your department by working directly with Four Winds Interactive. Some signage options include:

Features

Features

  • Digital signage software available at no-cost to the department
  • Applications including a campus directory, maps with dining locations
  • Four Winds Interactive License per campuswide contract
  • Locally or remote (for fee) serving hosting options
  • Emergency override messaging capabilities
  • ClickAndGo (phone navigation through campus obstacles)
Benefits

Benefits

  • Cost saving to the campus through a collaborative contract
  • Easy access to emergency messaging
Cost

Cost

Four Winds Digital Signage software is provided as a common-good to the campus which means there is no direct cost to you or your department (except for hardware).

If you choose to use the vendor's hosting service, the cost is $60 per player per year plus a startup fee.

*Note: CU-Boulder has purchased this software to encourage usage for campus departments; however, departments will work directly with Four Winds Interactive when setting up their signage with no direct involvement with OIT.

Who can get it

Who can get it

Faculty, staff or student employees for university use.

How to get it

How to get it

  1. Review the available digital display hosting models.
  2. Fill out our registration form
  3. Download the software
  4. Support through Four Winds Interactive
  5. Optional: Work directly with Four Winds Interactive for hosting and/or professional services

Audience

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Service Category

Federated Identity Service

Overview

Federated Identity Service is an IdentiKey login system placed in front of some Federated web services. Log in with your IdentiKey when you see Federated Identity Service and follow the on-screen steps. When you jump from service to service that uses Federated Identity Service, you'll only have to sign in once for the duration of your session.

Federated Identity Service Login Page

Features

Features

  • IdentiKey login page for some of the campus's web services.
  • Mobile friendly version automatically displays on smartphones.
  • Federated Identity Service is based on Shibboleth.
  • CU-Boulder has joined the InCommon Federation. Federated Identity Service is the login page front end for CU-Boulder authentication instances.
Benefits

Benefits

  • Provides a single sign-on session for all CU-Boulder services that are using Federated Identity Service. Meaning, if you've signed onto one service using Federated Identity Service and you go to another one that uses Federated Identity Service, you won't have to sign in again in the same session.
Who can get it

Who can get it

Faculty, staff, students, and affiliates will come across Federated Identity Service when logging into some campus web services.

How to get it

How to get it

System administrators who wish to place Federated Identity Service in front of a service should read through the Service Policy and Guidelines, and then fill out the Service Provider Enablement Request Form.

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Training & Consulting

Tab Content

Contact the IT Service Center for assistance.

Service Category

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Contact the IT Service Center for assistance.

Site Licenses - OriginPro

Overview

OriginPro is software for doing a variety of statistical analyses and data visualization.

Features

Features

OriginPro 9.1 is available for Windows systems Windows XP, Windows Vista, Windows 7, and Windows 8.

Cost

Cost

OriginPro is a site license, there is no fee to faculty, staff, and students at CU-Boulder.

Who can get it

Who can get it

Licenses are available to all departments, faculty, staff and students on the Boulder campus, including personal computers.  You can run Version 9.0 on up to two of your computers. (The Origin Viewer, a standalone applications for viewing Origin files, is free to the public from http://originlab.com/viewer/).

How to get it

How to get it

New Origin License

  1. Download Origin91SR0Setup.exe (Identikey and password required)
  2. Install
  3. Get the Serial Number and Access Code, then follow the licensing procedure.

Renew Origin License

If you currently have Origin software on your computer and just wish to renew your license, visit the Origin's Renew My License page.

Documentation:

Instructions / Tutorials

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Service Category

Site Licenses - JMP

Overview

JMP is software for doing a variety of statistical analyses and data visualization.

Features

Features

JMP is available for:

  • Mac OS X 10.6 or higher
  • Windows 8, Windows 7 (except Home Basic), Windows Vista SP2 (except Home Basic)

Re-licensing:

If you installed JMP 11.1 earlier, you can simply download the SID file and use it to re-license JMP.

Who can get it

Who can get it

Licenses are available to all departments, faculty, staff and students on the Boulder and Denver campuses, including personal computers.

How to get it

How to get it

Denver Campus

Those on the Denver campus should contact sitelic@colorado.edu for instructions.

Boulder Campus

Macintosh

Files Needed (Identikey and Password required):

Instructions:

  • Download the ZIP file; unzip it to get file JMP.per, which will be used for licensing. Download and open the DMG file and run the installation program.

Windows

Files Needed (Identikey and Password required):

Instructions:

  • Unzip (extract) both the downloaded files. One produces the file JMP.PER, to be used later for licensing. The other produces a new temporary folder JMPpro1110Install; in it, run the setup (setup.exe) application to install JMP Pro 11, and browse to the JMP.PER file when asked for it.

Miscellaneous

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Service Category

Person of Interest (POI) HRMS Records Practices

Background: Campus Computing Accounts (IdentiKey) are created automatically and updated based on information that is stored in University Enterprise Source Systems, HRMS and ISIS. It is increasingly important that those source system records exist as numerous other university organizations provide IT Services and often operate across organizational lines. We strongly recommend utilizing “Person of Interest” records in HRMS to reflect non-payroll service needs as this creates data these providers can reference consistently.

Audience

Service Category

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Wiki - IT Collaborative Space

Overview

OIT has a wiki powered by Confluence. We use this space to collaborate with campus partners on IT efforts and services.

Who can get it

Who can get it

  • Campus partners - Access varies by membership in AD groups. If you've been asked to collaborate in our wiki space, you will have been added to the right group.
  • OIT staff and student staff.
How to get it

How to get it

  1. Go to https://oitwiki.colorado.edu and log in with your IdentiKey.
  2. What you are able to access and see depends on your relationship with OIT and the AD groups you belong to. If you are unable to see content that was sent to you or that you are meant to see, send an email message to help@colorado.edu with the following information: CU Login Name, department, and page you were hoping to access.
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Tab Title

Training & Consulting

Tab Content

Help information is available inside the wiki. Once logged in, click on Wiki Help.

Service Category

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Audience

Help information is available inside the wiki. Once logged in, click on Wiki Help.

Supportworks

Overview

OIT and it's partners use a support workflow technology, called Supportworks. This web site provides helpful resources for those that use Supportworks.

Features

Features

Software that is used to submit requests, problems, and questions to people in our organization and our Partners.

Who can get it

Who can get it

  • OIT staff and student staff members
  • IT Partners
  • Identified partners and affiliates across the University of Colorado
How to get it

How to get it

Contact your supervisor or LeCarla Gilmere to identify your queue supervisor. Queue supervisors should make the request for Supportworks accounts. Account requests should be submitted via Supportworks with the problem profile: Service Request > Applications Provisioning > Supportworks. Calls will be auto assigned to the Supportworks Administration queue. Please include the following information on the call:

  • First Name
  • Last Name
  • Queue
  • Phone Number
  • Email address that you want escalations to go to, pager or standard colorado.edu address
  • IdentiKey login

Once your account has been provisioned, you will login with your IdentiKey.

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Tab Title

Training & Consulting

Tab Content

Training events are available to learn how to use Supportworks. Check the Staff Events page.

Audience

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Service Category

Training events are available to learn how to use Supportworks. Check the Staff Events page.

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