Please note: The following message was sent to all CU-Boulder campus Microsoft Exchange account owners on Sept. 9, 2014
Dear Microsoft Exchange Account Owner,
Why shop around for software when in many cases you can get it through the campus for discounted prices or in some cases no user fee at all. The campus site licensing webpage is your key to finding the best deals on our campus for Microsoft office applications and operating systems for faculty and staff computers, as well as academic-related software for statistics, graphing, math and research for students, faculty and staff.
This fall our campus began utilizing the national registration database hosted by i>clicker for clicker registration and has discontinued hosting a local i>clicker registration database. This change requires that students register their clickers with the national registration database, using their IdentiKey username, and that instructors update to the latest version of i>clicker software.
In last year’s MyCUInfo Usability Survey, many of you told us that you’d like to have a smoother connection from MyCUInfo to Desire2Learn. So we built it! There are now a couple of ways to link directly into D2L from MyCUInfo, without having to re-enter your IdentiKey.
The campus cable TV service has recently updated its channel lineup and offerings to include more high-definition (HD) channels. These additions bring the HD lineup up to 28 channels and include five channels of HBO programming, Fox Sports 1 (Speed), Fox Sports 2 (Fuel), as well as BuffsTV, the locally originated CU sports programming from BuffVision. Additionally, several channels have been removed from the analog group of channels since they were already being delivered as HD digital channels.
An update to ServiceNow, the campus IT service management tool, now allows customers to view their current and old cases, as well as directly update their open cases. The ServiceNow notifications that are sent to customers about their cases now include a link which, after logging in to ServiceNow, will take them directly to their case.
There is a wealth of technology on our campus that can help you reach your learning and research goals, but sometimes the biggest barrier is simply learning how to tap into that technology and put it to use. That’s where the Tech Boot Camp comes in.
The Student Training on Application Technology team, or STAT, will provide hourly training sessions during the first week of classes to help new students get started with using campus technology.
The IT Service Center’s hours will return to regular operating hours beginning Monday, August 18 to accommodate the arrival of students for fall semester.
Fall Semester Hours: Beginning August 18
Call-in help: 7:30 a.m. - 8:00 p.m. on weekdays; noon - 6:00 p.m. on weekends
Walk-in help: 8:00 a.m. - 5:00 p.m. on weekdays
Learn more about the IT Service Center and other walk-in support centers at www.colorado.edu/oit/service-center.
In preparation for the start of the 2014 - 2015 Academic Year, Desire2Learn (D2L), CU-Boulder’s online learning environment, will undergo an upgrade on Saturday, August 16. This upgrade will make the service unavailable from 6 a.m. to 4 p.m. on Saturday, August 16.
In contrast to major upgrades performed in the past, this upgrade does not involve changes to the look and feel or include significant changes to tool functionality. Rather this upgrade includes improvements to the usability and added functionality that will enhance instructor and student experiences.
Over the last few months, the Office of Information Technology (OIT) has been evaluating a new web conferencing service to replace Adobe Connect, a service scheduled to be retired this summer due to low usage rates. We are pleased to announce that Zoom will replace it. Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform.
The Office of Information Technology and the CU-Boulder Police Department are once again providing a free registration service for laptops and other portable computing devices and record numbers are taking advantage. A registered computer is less attractive to would-be thieves and is easier to recover if it is ever lost or stolen.