Staff

Holiday Hours & Phishing Help

IT Service Center Holiday Hours

The IT Service Center will observe normal hours during the Winter Break except as noted below:

December 19: 7:30 am - 5:00 pm
December 23: 7:30 am -  5:00 pm
December 24 & 25: CLOSED
December 31: 7:30 am - 5:00 pmJanuary 1 & 2: CLOSED

Our normal hours are:

Monday through Friday: 7:30 a.m. – 8:00 p.m.
Saturday & Sunday: 12:00 noon - 6:00 p.m.

Used i>clicker Registration Fee

i>clicker recently announced that they will begin charging a one-time $6.99 registration fee for used i>clickers starting January 1, 2015. If you have previously registered your used i>clicker, you do not need to re-register your i>clicker or pay the new registration fee. This new fee only applies to newly purchased used i>clickers that are registered after January 1, 2015. This fee does not apply to i>clickers that are purchased new.

Microsoft Office 365 Applications Now Available to You

Please note: This message was sent to all CU-Boulder faculty and staff on December 5, 2014.

All CU-Boulder faculty, staff and students now have access to Microsoft’s online suite of collaborative and productivity applications via their CU-Boulder IdentiKey login. Microsoft Office 365 includes Office Online (Word, Excel, PowerPoint, OneNote), OneDrive, SharePoint Online, and Lync Online.

Benefits of Office 365 Apps

IT Help During Campus Holidays

Please Note: The IT Service Center will be closed Thursday, November 27 through Saturday, November 29 and reopen from noon to 6 p.m. on Sunday, November 30.

Our campus is constantly under attack by a barrage of attempts to steal personal information, often referred to as phishing. Often these attacks come during holidays when campus IT support is unavailable. Even when you can’t contact the IT Service Center there are still clues and resources to help you figure out if an email is legitimate or a phishing attempt.

They’re Phishing for You; Don’t Get Hooked

Universities are a frequent target of data thieves who are out to steal your credentials. Just recently some would-be thieves created a fake MyCUInfo login page and tried to lure people to enter their email password by telling them someone had tried to log in to their account from Japan. It was a clever ruse and just another example of why we must always be vigilant.

Security Alert - Campus Targeted by Phishing Email on October 26, 2014

News Tag(s)

The campus has been recently targeted by malicious emails that appear to be an attempt to trick you into divulging your password. This phishing message claims that there was a login attempt to the recipient’s CU-Boulder account from Japan and encourages recipients to click a link to login to their account to take corrective actions. The nefarious link directs users to a fake site which mimics MyCUInfo. After users are tricked into divulging their username and password they are redirected to real MyCUInfo site.

OS X 10.10 Yosemite Now Available for Download: OIT Recommendation

The latest operating system from Apple is now available for download: OS X 10.10 Yosemite. As is the case with most new operating system releases, there are initially a number of incompatibilities with commonly used applications. As a general rule, the Office of Information Technology (OIT) recommends most users should wait for a version update which would account for any initial bugs in the major release.

For more information visit the Yosemite Release page

Office of Industry Collaboration Ramps Up Force.com

The Office of Information Technology announces the next rollout of its Enterprise Constituent Relationship Management (CRM) Force.com projects: CRM for the Office of Industry Collaboration (OIC). OIC began working in the Force.com production system on Tuesday, October 7.

Access Online Campus Resources with AnyConnect!

Have you utilized the latest campus Virtual Private Network (VPN) service? Cisco AnyConnect VPN provides a secure encrypted tunnel from your computer to the CU-Boulder network, allowing you access to on-campus resources (e.g. library resources) both on and off campus.

Enhancements with Cisco AnyConnect VPN include:

Stay Up-to-Date with OIT Social Media, News & Alert Subscriptions

Technology is constantly changing and campus technology is no exception. Projects are always in motion, new services are being rolled out and existing services are regularly tuned up to better serve the campus. OIT makes it easy for you to keep track of changing campus technology with subscriptions to our news and alert channels.

Next Steps Toward Microsoft Office 365

Please note: The following message was sent to all CU-Boulder campus Microsoft Exchange account owners on Sept. 9, 2014

Dear Microsoft Exchange Account Owner,

Security Alert - Campus Targeted by Phishing Email on November 5, 2014

The campus has been recently targeted by malicious emails that notify users they have exceeded their email storage limit and need to click on a link to re-validate their account. 

Individuals who received this email should simply delete the message. If you or someone in your department responded to this phishing attempt and entered user information, that person should contact the IT Service Center during regular business hours at 303-735-4357 (5-HELP from a campus phone).
 
Please also remember the following:

Galloping COLTT Offers Two Adobe Sessions

Galloping COLTT will offer two Adobe workshops on October 8 in the CU-Boudler Dal Ward Athletic Center (DAWL), and you’re invited to attend.

The sessions are as follows:

Session 1: Create a Professional Looking Web Site with Adobe Muse
October 8, 2014
9:30 a.m. – 12:00 p.m.

Make Sure Your i>clicker Software is Updated Before October 1

Since our campus has switched to using the i>clicker national registration database for clicker registration, the CU-Boulder registration database (cuclickers.colorado.edu) is no longer needed and will be retired on October 1. The switch to a new registration database means that all instructors must update to the latest version of i>clicker software. If you neglected to update your i>clicker software at the start of the fall semester, there is still time to do so.

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