Often technology is improved by an upgrade, but sometimes a simpler solution is needed. To optimize the lists.colorado.edu service, OIT is applying good old fashioned elbow grease by working to clean up old, outdated and unused lists.
In the effort to improve our campus network infrastructure so that it can support faster network speeds, the next step will involve upgrading network switches across the campus. From September through November, the Office of Information Technology (OIT) will work in coordination with a local contractor to upgrade network switches in buildings throughout campus.
Our campus now has a new way for you to meet, collaborate and share information with anyone from around the world from virtually any device. It’s called Adobe Connect and it allows you to share your computer screen; create whiteboards; use text, audio and video chat; and much more all through your web browser window. Since the service is provided as a common good (there’s no direct cost for using the service), it can replace paid alternatives like WebEx and GoToMeeting.
Over the next several months OIT will be working to update how computers authenticate when connecting to the campus wireless network and the wired networks in the residence halls. The existing network registration system, which ties a computer’s MAC address to an Identikey, has been in place for many years. Due to performance and security concerns the system needs to be replaced. To minimize the impact to the campus community the new registration process will closely resemble the existing network registration process, and this change, once in place, will be largely transparent.
Campus IT is rapidly evolving and many new services are coming online that allow you to more efficiently collaborate with your colleagues. You can get up to speed by attending one of the upcoming informational brown-bag presentations where some of the newest campus services will be explored including Google Apps for Education.
Over Maymester 2014, the campus i>clicker software will be upgraded, requiring that the firmware on all base stations be updated too. If you have a base station and plan to teach with i>clicker after Maymester 2014, please exchange your base station for a new one at the IT Service Center located in the Technology Learning Center, starting during finals week of Spring 2014.
By order of Chancellor DiStefano, the campus is closed due to effects of severe flooding and a weather emergency. Visit http://alerts.colorado.edu for important emergency information.
While the IT Service Center is closed, we encourage you to use this website to get help with your IT needs.
The campus has recently been targeted by malicious e-mails that appear to be attempts to steal usernames and passwords. One such phishing e-mail urges campus account owners to "confirm your identity by Upgrading to our new server." These e-mails are not authentic. If you receive one, do not click on the link in the e-mail. Individuals who received this e-mail should simply delete the message.
In honor of Memorial Day, the IT Service Center is closed Saturday, May 25 through Monday, May 27. On Tuesday, May 28 normal summer hours will resume. Learn more about the IT Service Center and other walk-in support centers at www.colorado.edu/oit/service-center.
Over 13,000 people have moved their CULink account to CU-Boulder’s Gmail service since spring break. The following people were prize winners in our random drawing from everyone who has migrated to Gmail or liked the OIT Facebook or Twitter pages.
Winners of $25 Google Play Cards: Laura Mitchell & Michael Braverman
As you may know, the campus’ Office of Information Technology (OIT) has begun a long-term Business Performance Excellence (BPE) initiative to improve OIT services and ensure they best serve your IT needs. In support of this, you have been invited to complete an online survey about your experiences with IT services.
On Monday, April 1, 2013, i>Clicker announced a software update to version 6.2.4. The announcement was only supposed to have been sent to campus administrators, but some faculty were included on the announcement. Though this update is available, the Office of Information Technology (OIT) strongly recommends that no one install it at this point in time. The base stations that have been placed in classrooms all over campus, as well as those registered to individual instructors, are not compatible with this update.
Update: As of July 2013 all accounts have been migrated to CU-Boulder Gmail or the campus Microsoft Exchange service. Access to CULink has been temporarily preserved so that account owners can retrieve any information they need such as contacts or calendars. However, starting July 31, 2013, account owners will no longer be able to login to CULink.
The next step toward migration of student, alumni and retiree accounts from CULink to Gmail was completed on March 13 when Gmail mailboxes were created for all CU-Boulder affiliates. These mailboxes will be the future home of your CU-Boulder Gmail account (see details by affiliation below). The creation of Gmail mailboxes does not impact campus e-mail systems or e-mail delivery and the mailboxes will not initially be enabled for receiving e-mail messages; that will happen when your account migrates to Gmail.
Due to hazardous weather conditions, the IT Service Center will be closed Saturday March 9, 2013. Visit http://alerts.colorado.edu for broader University of Colorado Boulder event and facility closure information.
You can check out our help docs on the OIT Website to learn how to use one of our services or troubleshoot problems. Look for the Help menu item within each service.