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Record Numbers Taking Advantage of Anti-Theft Laptop Registration

The Office of Information Technology and the CU-Boulder Police Department are once again providing a free registration service for laptops and other portable computing devices and record numbers are taking advantage. A registered computer is less attractive to would-be thieves and is easier to recover if it is ever lost or stolen.

Connect Straight to D2L from MyCUInfo

In last year’s MyCUInfo Usability Survey, many of you told us that you’d like to have a smoother connection from MyCUInfo to Desire2Learn. So we built it! There are now a couple of ways to link directly into D2L from MyCUInfo, without having to re-enter your IdentiKey.

Campus Cable TV Channel Lineup Expanded

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The campus cable TV service has recently updated its channel lineup and offerings to include more high-definition (HD) channels. These additions bring the HD lineup up to 28 channels and include five channels of HBO programming, Fox Sports 1 (Speed), Fox Sports 2 (Fuel), as well as BuffsTV, the locally originated CU sports programming from BuffVision. Additionally, several channels have been removed from the analog group of channels since they were already being delivered as HD digital channels.

Visibility into IT Service Cases

An update to ServiceNow, the campus IT service management tool, now allows customers to view their current and old cases, as well as directly update their open cases. The ServiceNow notifications that are sent to customers about their cases now include a link which, after logging in to ServiceNow, will take them directly to their case.

i>clicker Registration Change Will Require Instructor and Student Updates

Starting with this fall 2014 semester, our campus will utilize the national registration database hosted by i>clicker for clicker registration and discontinue hosting the local i>clicker registration database. This change will require that students register their clickers with the national registration database, using their IdentiKey, and that instructors update to the latest version of i>clicker software.

IT Service Center Returning to Regular Operating Hours

The IT Service Center’s hours will return to regular operating hours beginning Monday, August 18 to accommodate the arrival of students for fall semester.

Fall Semester Hours: Beginning August 18
Call-in help: 7:30 a.m. - 8:00 p.m. on weekdays; noon - 6:00 p.m. on weekends
Walk-in help: 8:00 a.m. - 5:00 p.m. on weekdays

Learn more about the IT Service Center and other walk-in support centers at www.colorado.edu/oit/service-center.

D2L Improvements Coming August 16

In preparation for the start of the 2014 - 2015 Academic Year, Desire2Learn (D2L), CU-Boulder’s online learning environment, will undergo an upgrade on Saturday, August 16. This upgrade will make the service unavailable from 6 a.m. to 4 p.m. on Saturday, August 16.

In contrast to major upgrades performed in the past, this upgrade does not involve changes to the look and feel or include significant changes to tool functionality. Rather this upgrade includes improvements to the usability and added functionality that will enhance instructor and student experiences.

Adobe Connect to be Retired August 15

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The Office of Information Technology's Adobe Connect service will be retired on August 15 due to low usage rates. We are pleased to announce Zoom Web Conferencing as its replacement. Learn more at OIT's Zoom website.

As a part of this retirement, Adobe Connect will be disabled in Desire2Learn on August 15. To learn more about how to use Zoom with Desire2Learn please visit the tutorial, D2L - Add a Zoom Web Conference Link.

Changes to Campus Phones & Voicemail

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CU-Boulder is replacing our aging telephone and voice messaging systems with a new Cisco Voice over Internet Protocol (VoIP) Unified Communications system. A number of changes will occur to lay the foundation for the new system. Some of these changes require your attention.

Zoom Web Conferencing Now Available

Over the last few months, the Office of Information Technology (OIT) has been evaluating a new web conferencing service to replace Adobe Connect, a service scheduled to be retired this summer due to low usage rates. We are pleased to announce that Zoom will replace it. Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform.

Colorado Learning and Teaching with Technology Conference August 6 & 7, 2014

We are very pleased to announce the COLTT 2014 keynote speaker: Steven Pollock, a U.S. Carnegie Professor of the Year for 2013 and Professor of Physics at CU-Boulder. The Carnegie Foundation honored Professor Pollock by recognizing his national reputation as an educator of excellence whose work is transforming physics education.

Licensing for Adobe Software

Adobe’s shift to a Creative Cloud subscription model has changed how licenses for Adobe products are acquired. The move to Creative Cloud is a universal change that affects all Adobe customers and here is a rundown of how you can now purchase Adobe products on the CU-Boulder campus.

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