The data center firewall in the Computing Center must be upgraded to higher performing hardware and this will take place on the night of January 3 from 10 p.m. to 2 a.m. Upgrading a firewall makes services protected by the firewall unavailable while the hardware is replaced and the services brought back online.
The IT ServiceCenter will operate with modified hours during the winter break from December 26 to January 6, as follows:
Monday – Thursday
The campus has recently been targeted by malicious e-mails that appear to be attempts to steal usernames and passwords. One such phishing e-mail urges campus account owners to “visit the updated Outlook Web Access for information and instructions on how to access your email.” These e-mails are not authentic. If you receive one, do not click on the link in the email and log into what looks like the Exchange service. Delete the e-mail.Individuals who received this e-mail should simply delete the message.
The campus has recently been targeted by malicious e-mails that appear to be attempts to gain user information such as passwords. One such phishing e-mail is supposedly from CULink Webmail and urges campus account owners to “verify your account activity before you can continue using your account.” Another came from OWA Exchange and made similar requests of account owners. Individuals who received these e-mails should simply delete them.
The campus has recently been targeted by malicious e-mails that appear to be attempts to gain user information such as passwords. One such phishing e-mail is supposedly from Colorado Webmail Support and urges campus account owners to send their account information to avoid the account being closed. Individuals who received this e-mail should simply delete the message.
Microsoft has released its newest operating system, Windows 8, and it is now available for download at no cost to CU-Boulder faculty and staff (including student employees). As is the case with most new software releases, there are initially a number of incompatibilities with commonly used applications and this is also the case with Windows 8. The Office of Information Technology (OIT) recommends upgrading only when applications that you commonly use are supported and compatible, and you have verified that your hardware can support the new OS.
Wouldn’t it be great if you could incorporate web conferences in your Desire2Learn course? Well, now you can. The Online Rooms tool in Desire2Learn leverages Adobe Connect to bring web conferencing capabilities into D2L.
On October 15, 2012, the Office of Information Technology (OIT) is launching a new survey process that will provide important feedback from faculty, staff and students. Shortly after receiving help from OIT, we will e-mail our clients a follow-up survey. The candid feedback we hope to receive will be critical in driving service improvements as part of OIT’s Business Performance Excellence initiative.
The campus has been notified that some students are being targeted by e-mails about fake job offers that are an attempt to steal money from students. Specifically, the e-mails attempt to lure students into sending money orders on behalf of their employer after the students receive and deposit checks. The checks are later discovered to be fake. However, when the money orders are received by the criminals, the student’s money has already been stolen.
What to Do With Suspicious or Phishing E-mail
The Office of Information Technology (OIT) has received reports that several public e-mail services, such as Yahoo and AOL, are currently blocking the receipt of university e-mail containing @colorado.edu in the address.
This is an action often taken by public e-mail providers when they receive spam due to a phishing outbreak, such as the one that occurred over Labor Day weekend with university e-mail.
Over the Labor Day weekend, the campus has been targeted by malicious phishing e-mails that appear to be attempts to gain user information by sending an email stating:
" Your Mailbox Has Exceeded The Storage Limit Set By The Administrator please CLICK HERE and fill in the bellow informatons [note incorrect spelling] To enable us to Re-validate Your E-mail Account. Note: Account owner who refuse to Re-validate His/Her account will loose [note incorrect spelling] account within 24 hours. System Administrator."
A universal lament of busy people is that there aren’t enough hours in the day to accomplish everything, but the Office of Information Technology is changing that. Well, we’re not exactly slowing down the earth’s rotation, but we are extending the hours in each day that you can get e-mail or phone support from the IT Service Center—commonly referred to as 5-HELP.
Starting August 20, the IT Service Center will open earlier and stay open later on weekdays, and we’ll also have regular weekend hours for the first time.
Our new hours for e-mail and phone support will be:
Apple’s newest operating system, Mac OS 10.8 (Mountain Lion), is now available for download at no cost, for computers purchased with CU-Boulder funds, via the campus’s Apple volume licensing agreement at http://oit.colorado.edu/apple-software/mountain-lion.
The Office of Diversity, Equity, and Community Engagement and the Office of Information Technology (OIT) are commissioning a study of how CU-Boulder addresses accessibility requirements related to technology. Americans with Disabilities Act (ADA) requirements have been firmly established around spaces and buildings, providing a framework for campus construction to follow strict standards for accessibility in the physical world. As this transformation has not yet happened in the digital realm, this study’s goal is to lay the foundation for technology accessibility for our campus.