The latest operating system from Apple is now available for download: OS X 10.10 Yosemite. As is the case with most new operating system releases, there are initially a number of incompatibilities with commonly used applications. As a general rule, the Office of Information Technology (OIT) recommends most users should wait for a version update which would account for any initial bugs in the major release.
For more information visit the Yosemite Release page.
The Office of Information Technology announces the next rollout of its Enterprise Constituent Relationship Management (CRM) Force.com projects: CRM for the Office of Industry Collaboration (OIC). OIC began working in the Force.com production system on Tuesday, October 7.
Have you utilized the latest campus Virtual Private Network (VPN) service? Cisco AnyConnect VPN provides a secure encrypted tunnel from your computer to the CU-Boulder network, allowing you access to on-campus resources (e.g. library resources) both on and off campus.
Enhancements with Cisco AnyConnect VPN include:
Technology is constantly changing and campus technology is no exception. Projects are always in motion, new services are being rolled out and existing services are regularly tuned up to better serve the campus. OIT makes it easy for you to keep track of changing campus technology with subscriptions to our news and alert channels.
Please note: The following message was sent to all CU-Boulder campus Microsoft Exchange account owners on Sept. 9, 2014
Dear Microsoft Exchange Account Owner,
Why shop around for software when in many cases you can get it through the campus for discounted prices or in some cases no user fee at all. The campus site licensing webpage is your key to finding the best deals on our campus for Microsoft office applications and operating systems for faculty and staff computers, as well as academic-related software for statistics, graphing, math and research for students, faculty and staff.
This fall our campus began utilizing the national registration database hosted by i>clicker for clicker registration and has discontinued hosting a local i>clicker registration database. This change requires that students register their clickers with the national registration database, using their IdentiKey username, and that instructors update to the latest version of i>clicker software.
In last year’s MyCUInfo Usability Survey, many of you told us that you’d like to have a smoother connection from MyCUInfo to Desire2Learn. So we built it! There are now a couple of ways to link directly into D2L from MyCUInfo, without having to re-enter your IdentiKey.
The campus cable TV service has recently updated its channel lineup and offerings to include more high-definition (HD) channels. These additions bring the HD lineup up to 28 channels and include five channels of HBO programming, Fox Sports 1 (Speed), Fox Sports 2 (Fuel), as well as BuffsTV, the locally originated CU sports programming from BuffVision. Additionally, several channels have been removed from the analog group of channels since they were already being delivered as HD digital channels.
An update to ServiceNow, the campus IT service management tool, now allows customers to view their current and old cases, as well as directly update their open cases. The ServiceNow notifications that are sent to customers about their cases now include a link which, after logging in to ServiceNow, will take them directly to their case.
The IT Service Center’s hours will return to regular operating hours beginning Monday, August 18 to accommodate the arrival of students for fall semester.
Fall Semester Hours: Beginning August 18
Call-in help: 7:30 a.m. - 8:00 p.m. on weekdays; noon - 6:00 p.m. on weekends
Walk-in help: 8:00 a.m. - 5:00 p.m. on weekdays
Learn more about the IT Service Center and other walk-in support centers at www.colorado.edu/oit/service-center.
In preparation for the start of the 2014 - 2015 Academic Year, Desire2Learn (D2L), CU-Boulder’s online learning environment, will undergo an upgrade on Saturday, August 16. This upgrade will make the service unavailable from 6 a.m. to 4 p.m. on Saturday, August 16.
In contrast to major upgrades performed in the past, this upgrade does not involve changes to the look and feel or include significant changes to tool functionality. Rather this upgrade includes improvements to the usability and added functionality that will enhance instructor and student experiences.
The Office of Information Technology's Adobe Connect service will be retired on August 15 due to low usage rates. We are pleased to announce Zoom Web Conferencing as its replacement. Learn more at OIT's Zoom website.
As a part of this retirement, Adobe Connect will be disabled in Desire2Learn on August 15. To learn more about how to use Zoom with Desire2Learn please visit the tutorial, D2L - Add a Zoom Web Conference Link.
Galloping COLTT will offer two Adobe workshops on October 8 in the CU-Boudler Dal Ward Athletic Center (DAWL), and you’re invited to attend.
The sessions are as follows:
Session 1: Create a Professional Looking Web Site with Adobe Muse
October 8, 2014
9:30 a.m. – 12:00 p.m.
The Office of Information Technology and the CU-Boulder Police Department are once again providing a free registration service for laptops and other portable computing devices and record numbers are taking advantage. A registered computer is less attractive to would-be thieves and is easier to recover if it is ever lost or stolen.