IT Help During Campus Holidays

Please Note: The IT Service Center will be closed Thursday, November 27 through Saturday, November 29 and reopen from noon to 6 p.m. on Sunday, November 30.

Our campus is constantly under attack by a barrage of attempts to steal personal information, often referred to as phishing. Often these attacks come during holidays when campus IT support is unavailable. Even when you can’t contact the IT Service Center there are still clues and resources to help you figure out if an email is legitimate or a phishing attempt.

They’re Phishing for You; Don’t Get Hooked

Universities are a frequent target of data thieves who are out to steal your credentials. Just recently some would-be thieves created a fake MyCUInfo login page and tried to lure people to enter their email password by telling them someone had tried to log in to their account from Japan. It was a clever ruse and just another example of why we must always be vigilant.

Security Alert - Campus Targeted by Phishing Email on October 26, 2014

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The campus has been recently targeted by malicious emails that appear to be an attempt to trick you into divulging your password. This phishing message claims that there was a login attempt to the recipient’s CU-Boulder account from Japan and encourages recipients to click a link to login to their account to take corrective actions. The nefarious link directs users to a fake site which mimics MyCUInfo. After users are tricked into divulging their username and password they are redirected to real MyCUInfo site.

OS X 10.10 Yosemite Now Available for Download: OIT Recommendation

The latest operating system from Apple is now available for download: OS X 10.10 Yosemite. As is the case with most new operating system releases, there are initially a number of incompatibilities with commonly used applications. As a general rule, the Office of Information Technology (OIT) recommends most users should wait for a version update which would account for any initial bugs in the major release.

For more information visit the Yosemite Release page

Office of Industry Collaboration Ramps Up

The Office of Information Technology announces the next rollout of its Enterprise Constituent Relationship Management (CRM) projects: CRM for the Office of Industry Collaboration (OIC). OIC began working in the production system on Tuesday, October 7.

Access Online Campus Resources with AnyConnect!

Have you utilized the latest campus Virtual Private Network (VPN) service? Cisco AnyConnect VPN provides a secure encrypted tunnel from your computer to the CU-Boulder network, allowing you access to on-campus resources (e.g. library resources) both on and off campus.

Enhancements with Cisco AnyConnect VPN include:

Stay Up-to-Date with OIT Social Media, News & Alert Subscriptions

Technology is constantly changing and campus technology is no exception. Projects are always in motion, new services are being rolled out and existing services are regularly tuned up to better serve the campus. OIT makes it easy for you to keep track of changing campus technology with subscriptions to our news and alert channels.

Next Steps Toward Microsoft Office 365

Please note: The following message was sent to all CU-Boulder campus Microsoft Exchange account owners on Sept. 9, 2014

Dear Microsoft Exchange Account Owner,

Discounted and No-Fee Productivity and Academic-Related Software

Why shop around for software when in many cases you can get it through the campus for discounted prices or in some cases no user fee at all. The campus site licensing webpage is your key to finding the best deals on our campus for Microsoft office applications and operating systems for faculty and staff computers, as well as academic-related software for statistics, graphing, math and research for students, faculty and staff.  

Connect Straight to D2L from MyCUInfo

In last year’s MyCUInfo Usability Survey, many of you told us that you’d like to have a smoother connection from MyCUInfo to Desire2Learn. So we built it! There are now a couple of ways to link directly into D2L from MyCUInfo, without having to re-enter your IdentiKey.

Campus Cable TV Channel Lineup Expanded

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The campus cable TV service has recently updated its channel lineup and offerings to include more high-definition (HD) channels. These additions bring the HD lineup up to 28 channels and include five channels of HBO programming, Fox Sports 1 (Speed), Fox Sports 2 (Fuel), as well as BuffsTV, the locally originated CU sports programming from BuffVision. Additionally, several channels have been removed from the analog group of channels since they were already being delivered as HD digital channels.

Visibility into IT Service Cases

An update to ServiceNow, the campus IT service management tool, now allows customers to view their current and old cases, as well as directly update their open cases. The ServiceNow notifications that are sent to customers about their cases now include a link which, after logging in to ServiceNow, will take them directly to their case.

Security Alert - Campus Targeted by Phishing Email on November 5, 2014

The campus has been recently targeted by malicious emails that notify users they have exceeded their email storage limit and need to click on a link to re-validate their account. 

Individuals who received this email should simply delete the message. If you or someone in your department responded to this phishing attempt and entered user information, that person should contact the IT Service Center during regular business hours at 303-735-4357 (5-HELP from a campus phone).
Please also remember the following:

Galloping COLTT Offers Two Adobe Sessions

Galloping COLTT will offer two Adobe workshops on October 8 in the CU-Boudler Dal Ward Athletic Center (DAWL), and you’re invited to attend.

The sessions are as follows:

Session 1: Create a Professional Looking Web Site with Adobe Muse
October 8, 2014
9:30 a.m. – 12:00 p.m.

Record Numbers Taking Advantage of Anti-Theft Laptop Registration

The Office of Information Technology and the CU-Boulder Police Department are once again providing a free registration service for laptops and other portable computing devices and record numbers are taking advantage. A registered computer is less attractive to would-be thieves and is easier to recover if it is ever lost or stolen.

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