Everything was wet. From her apartment furnishings and food to clothes and personal keepsakes. But it was the Macbook and all the data that was on it that was the crushing blow.
“The computer and school books were the hardest hit for me,” said Anna Cooper. “I could replace the clothes and furniture.” But losing the photos and class notes that she had stored on her Mac laptop was particularly devastating for the senior who is pursuing a degree in Psychology and a TEFLA certification.
The Office of Information Technology (OIT) recently performed an analysis of usage patterns for the Adobe Connect service. This analysis revealed that while there are a small number of core users consistently hosting Adobe Connect sessions, the overall usage rates across the CU-Boulder campus are extremely low.
Our campus is constantly under attack by a barrage of attempts to steal personal information, often referred to as phishing. Often these attacks come during holidays or breaks when campus IT support is unavailable. Even when you can’t contact the IT Service Center there are still clues and resources to help you figure out if the e-mail you have received is legitimate or a phishing attempt.
Thank you for your patience this past Sunday (November 10) while we performed work on our Exchange production environment to lay the foundation for bringing Microsoft Office 365 to campus. Since completing the work, we know that the following e-mail clients (Apple Mail, Outlook Web App, and Thunderbird) may not be able to successfully connect.
OIT offers technology learning opportunities throughout the year both in-person and online.
Desire2Learn has existed on the CU-Boulder campus for over two years now. And at this moment in the current fall semester, over 2,400 courses are using D2L. With so many instructors utilizing D2L at CU-Boulder, the growing collective knowledge about D2L has contributed to increasingly effective uses of the feature-rich online learning environment.
The following video illustrates how instructors at CU-Boulder have tapped into the power of the Desire2Learn to heighten student engagement and achieve course learning objectives.
Everybody can use computer troubleshooting help from time to time. Right? And if it’s offered at no charge? Well, then you’re probably asking yourself “where do I sign up?”
During the spring 2013 semester, the Office of Information Technology (OIT) distributed a campus-wide survey designed to identify client satisfaction levels and areas of improvement for OIT-provided services. The results of this survey are available for your review in the Summary of the Results & Highlights of Findings from the 2013 Annual Proactive Survey report located on the OIT website.
Some highlights of the findings from the 2013 Annual Proactive Survey include:
CU-Boulder is pleased to announce that the campus is opening an energy-efficient, professionally managed data center in the summer of 2014. The data center will be located on East Campus at the Space Science Center (SPSC).
Our campus is constantly under attack by a barrage of attempts to steal personal information, often referred to as phishing. Often these attacks come during holidays when campus IT support is unavailable. Even when you can’t contact the IT Service Center there are still clues and resources to help you figure out if an e-mail is legitimate or a phishing attempt.
E-mail phishing is a significant and growing problem for CU-Boulder. Recently, the CU-Boulder campus has seen an increase in the number of accounts compromised by phishing attempts. In addition, the reaction times of e-mail service providers have become much faster for blocking e-mail from institutions with compromised e-mail accounts. A compromised account often sends in excess of 100,000 e-mail messages which quickly hurts the e-mail reputation of the @Colorado.EDU domain and adds the domain to various e-mail block lists.
The IT Service Center’s hours will be expanded beginning Monday, August 19 to accommodate the arrival of students for fall semester. These “peak” hours will be in effect through August 30, but may extend for additional weeks depending on assessed need. Once the peak time frame has passed, ITSC Service Center hours will convert to its standard fall semester hours.
Peak Hours: August 19 - August 30
Call-in help: 7:30 a.m. - 9:00 p.m. on weekdays; noon - 6:00 p.m. on weekends
Walk-in help: 8:00 a.m. - 5:00 p.m. on weekdays
This fall semester, instructors and students will enjoy improved interaction between VoiceThread and Desire2Learn.
On August 7, 2013, the default share setting for all Google calendars managed under CU-Boulder’s Google Apps service was reconfigured from “See all event details” to “See only free/busy (hide details).” The following screenshot reflects the new default calendar share setting.
New default calendar share settings
The OIT website has a new look and feel thanks to changes to the homepage and navigation that should make it easier to find what you’re looking for. The main navigation for the site has been redesigned to include dropdowns to get to the most popular pages within a section of the site so you can get to where you want to go with fewer clicks. Of course you can still click on the main navigation topic to get to the sub-pages that aren’t among the most popular.