Technology is constantly changing and campus technology is no exception. Projects are always in motion, new services are being rolled out and existing services are regularly tuned up to better serve the campus. OIT makes it easy for you to keep track of changing campus technology with subscriptions to our news and alert channels.
Please note: The following message was sent to all CU-Boulder campus Microsoft Exchange account owners on Sept. 9, 2014
Dear Microsoft Exchange Account Owner,
Why shop around for software when in many cases you can get it through the campus for discounted prices or in some cases no user fee at all. The campus site licensing webpage is your key to finding the best deals on our campus for Microsoft office applications and operating systems for faculty and staff computers, as well as academic-related software for statistics, graphing, math and research for students, faculty and staff.
This fall our campus began utilizing the national registration database hosted by i>clicker for clicker registration and has discontinued hosting a local i>clicker registration database. This change requires that students register their clickers with the national registration database, using their IdentiKey username, and that instructors update to the latest version of i>clicker software.
In last year’s MyCUInfo Usability Survey, many of you told us that you’d like to have a smoother connection from MyCUInfo to Desire2Learn. So we built it! There are now a couple of ways to link directly into D2L from MyCUInfo, without having to re-enter your IdentiKey.
The campus cable TV service has recently updated its channel lineup and offerings to include more high-definition (HD) channels. These additions bring the HD lineup up to 28 channels and include five channels of HBO programming, Fox Sports 1 (Speed), Fox Sports 2 (Fuel), as well as BuffsTV, the locally originated CU sports programming from BuffVision. Additionally, several channels have been removed from the analog group of channels since they were already being delivered as HD digital channels.
An update to ServiceNow, the campus IT service management tool, now allows customers to view their current and old cases, as well as directly update their open cases. The ServiceNow notifications that are sent to customers about their cases now include a link which, after logging in to ServiceNow, will take them directly to their case.
The IT Service Center’s hours will return to regular operating hours beginning Monday, August 18 to accommodate the arrival of students for fall semester.
Fall Semester Hours: Beginning August 18
Call-in help: 7:30 a.m. - 8:00 p.m. on weekdays; noon - 6:00 p.m. on weekends
Walk-in help: 8:00 a.m. - 5:00 p.m. on weekdays
Learn more about the IT Service Center and other walk-in support centers at www.colorado.edu/oit/service-center.
In preparation for the start of the 2014 - 2015 Academic Year, Desire2Learn (D2L), CU-Boulder’s online learning environment, will undergo an upgrade on Saturday, August 16. This upgrade will make the service unavailable from 6 a.m. to 4 p.m. on Saturday, August 16.
In contrast to major upgrades performed in the past, this upgrade does not involve changes to the look and feel or include significant changes to tool functionality. Rather this upgrade includes improvements to the usability and added functionality that will enhance instructor and student experiences.
The Office of Information Technology's Adobe Connect service will be retired on August 15 due to low usage rates. We are pleased to announce Zoom Web Conferencing as its replacement. Learn more at OIT's Zoom website.
As a part of this retirement, Adobe Connect will be disabled in Desire2Learn on August 15. To learn more about how to use Zoom with Desire2Learn please visit the tutorial, D2L - Add a Zoom Web Conference Link.
CU-Boulder is replacing our aging telephone and voice messaging systems with a new Cisco Voice over Internet Protocol (VoIP) Unified Communications system. A number of changes will occur to lay the foundation for the new system. Some of these changes require your attention.
Over the last few months, the Office of Information Technology (OIT) has been evaluating a new web conferencing service to replace Adobe Connect, a service scheduled to be retired this summer due to low usage rates. We are pleased to announce that Zoom will replace it. Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform.
We are very pleased to announce the COLTT 2014 keynote speaker: Steven Pollock, a U.S. Carnegie Professor of the Year for 2013 and Professor of Physics at CU-Boulder. The Carnegie Foundation honored Professor Pollock by recognizing his national reputation as an educator of excellence whose work is transforming physics education.
The Office of Information Technology and the CU-Boulder Police Department are once again providing a free registration service for laptops and other portable computing devices and record numbers are taking advantage. A registered computer is less attractive to would-be thieves and is easier to recover if it is ever lost or stolen.