| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
Partners
Web Consultation
OIT's Web Training and Community Manager provides no-cost consults to all CU units to help them satisfy web presence needs.
Google Apps - Gmail
Migrate from CULink to Google
Students, including confirmed students, and alumni with accounts on CULink may migrate their CULink account, including messages and folders, to their Colorado.edu Gmail inbox using the opt-in migration tool at http://gogoogle.colorado.edu. For detailed instructions on this process please visit the Migrate from CULink to Gmail tutorial.
Instructions / Tutorials
Google Apps - Help
Migrate from CULink to Google
Students and Confirmed Students with accounts on CULink may migrate their CULink account, including messages and folders, to their Colorado.edu Gmail inbox, using the opt-in migration tool at http://gogoogle.colorado.edu. For detailed instructions on this process please visit the Migrate from CULink to Gmail tutorial.
Instructions / Tutorials
Google Apps - FAQ
General Information
To access Google Apps for Education you must use a combination of your campus username and identikey password. Although Google asks for your “Email”, the system cannot support the use of your first.last@colorado.edu as a username. Instead, you must use username@colorado.edu you log into the service. Once you are in the system you can use your preferred email address (usually first.last@colorado.edu) to share resources.
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No, but there are ways to work within multiple accounts.
Google Apps offers 5GB of storage on Drive and 25GB of storage for Gmail per user, powerful spam filtering and a 99.9% uptime SLA. All hosted by Google - there’s no cost, and no ads for students, faculty or staff
5 GB
An early step in the migration to Google Apps is giving all users on campus Google Accounts that offer access to Google collaborative services including Google Drive/Docs, Calendar, Sites, and many more. The migration from CULink to Google is on track, and you should hear more specific dates as the spring term progresses.
CU-Boulder will not provide backup/restore services for Google Accounts. However, if you are concerned about archiving your data on your own systems, Google offers two services that can help you create back ups and migrate data between services. The Data Liberation Front (managed by Google) will help you extract data from most Google services, including Gmail and Docs, as well as the newly developed Google Takeout service.
The core set of Google services includes:
- Faculty will NOT have access to Gmail in the initial phase of this deployment
- Google Calendar
- Contacts
- Google Talk
- Google Groups for Business
- Google Drive
- Google Sites
The core set of Google services includes:
- Gmail
- Google Calendar
- Contacts
- Google Talk
- Google Groups for Business
- Google Drive
- Google Sites
Students will also have limited access to many other Google Applications (other than core applications), although security and legal are still working to determine if students will have access to applications including Google+, Google Books, Google Groups, and many other Google Services.
The Gmail service, as it is configured for CU Boulder, is not yet in compliance with legal requirements for state employees. OIT is working closely with the campus legal department to add the additional back-end services required for records retention laws and e-discovery requirements.
Yes, e-mail and folders of students, alumni and retirees on CULink will be migrated to Gmail. The migration process cannot migrate e-mail from any other e-mail services, including personal Gmail, Yahoo, or MSN accounts; however, the IT Service Center is able to help students migrate messages on their own from off-campus providers.
Students with accounts on CULink will be able to use an automatic migration tool to migrate e-mail and folders to Gmail when they choose. Instructions will be sent to all migration-eligible accounts once the migration process is in place.
Alumni and retirees with accounts on CULink will be notified and their accounts administratively moved to Gmail.
Your e-mail address will continue to be:
Yes, although we strongly encourage account owners to consider disabling forwards and using the university-provided Gmail account.
At the end of the opt-in phase owners of all remaining CULink accounts will be notified and their accounts administratively moved to Gmail.
5 GB. You can send attachments within Gmail up to 25 MB, but if you integrate with Google Drive, the limit is the full capacity of your Drive, 5 GB. http://www.engadget.com/2012/11/27/gmail-drive-integration/
Yes. You are encouraged to use the campus-provided Gmail service, but if you prefer to use a different e-mail service, you should change your e-mail delivery location using CU-Boulder Identity Manager. This will forward your e-mail messages to the account you designate, completely bypassing the campus-provided Gmail service.
Conflicting Accounts
Previously you had a personal Google account with which you used your @colorado.edu as your username. You must now associate that account with a new username-usually a new @gmail.com email address. You may need to manually migrate (share) Google Documents or Calendars with your new University Google Account. Learn how to address this issue at the Resolve Conflicting Accounts page.
The Google Calendar issue is really just another account conflict issue. Users who want to continue using their Google Calendars will need to share the calendars between their old, transitioned account and there new University Google Apps account.
If you aren't familiar with Google Calendar and how to share calendar, This Google-produced video is a great overview of the various sharing options in Calendar: http://www.youtube.com/watch?v=DmU02MRdXtk. If you’d like specific directions on how to share one calendar from your old, transitioned account to your new Google Apps account, please see these instructions: http://support.google.com/calendar/bin/answer.py?hl=en&answer=37082
Google/Gmail allows you to associate “secondary” e-mail addresses with your Google Account, for use with Google Drive/Calendar and account verification. This message indicates that your user@colorado.edu e-mail address is no longer associated with your personal Gmail account. Going forward, to view Google Documents shared with your @colorado.edu e-mail address, you should sign in with your @colorado.edu Google Apps Account.
Google - Groups
Google provides distribution list capability through the Groups app.
Google Apps - Known Issues
Conflicting Accounts
- Issue: Due to the University of Colorado's aggreement with Google, it has gained the right to institutionalize all @colorado.edu accounts. Google had a small window when users could sign up for a personal google account using an @colorado.edu address. Conflicting accounts occur if a user has priorly associated their @colorado.edu email address with Gmail and other Google services.
Google Apps
CU-Boulder has partnered with Google in order to offer Google-powered communication and collaboration tools to the campus. Initially, the Google Apps for Education project will focus on moving students (and others) from CULink to Google, and also offer collaboration tools to all campus affiliates. This primary implementation will occur during the Spring 2013 semester, with access to applications being enabled based on affiliation (i.e. student, faculty, staff, retiree, alumni, etc.). To learn more please review the information below.
Students (including confirmed students) can now initiate the migration of their messages and folders from CULink to Gmail. Learn how to migrate your account.
How do I log into my Google Apps account?
To access Google Apps you must use a combination of your CU Login Name and IdentiKey password at https://accounts.google.com/ or any core Google Apps login page.
Instructions / Tutorials
Site Licenses - R
R is a free software environment for statistical computing and graphics. The R language is widely used among statisticians for developing statistical software and data analysis. It is well supported and runs on a wide variety of UNIX platforms, Windows and Mac OS X.
R is an increasingly popular alternative, for many purposes, to the commercial statistical packages like SPSS, SAS, and Stata. A growing number of courses either teach R or encourage its use.
Qualtrics Survey Tool - Log Out
Have You Selected to Log Out?
Make sure that you exit out of your web browser to complete your log out and end your Web Access session. On Macintosh, make sure that you go to File and select Quit.
Timed Out
If you've been logged into Qualtrics for an extended period of time, your Web Access session will time out and you will need to log in again.
Exit of Your Browser
Remember that when you are done using Qualtrics to exit out of your web browser to end your Web Access session.
Qualtrics
Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys. The survey tool is available at qualtrics.colorado.edu.
Helpful Information
Support
All support for Qualtrics is provided by the vendor. When logged in to your Qualtrics account, you can use the Help and Tutorials link to access extensive online training materials.
E-mail and phone contact information for individual support is also provided by Qualtrics. Visit Qualtrics' Contact Us page at https://www.qualtrics.com/contact-us for their contact hours and numbers.
To learn how to use the tool effectively, check out Qualtrics University.
Network Connection Successful
You have successfully connected to the CU-Boulder network.
The CU-Boulder campus network registration service is being upgraded. The rollout of the new network registration process is happening in phases across the campus on both the wired and wireless networks. Learn more on the Network Registration project page.
Macintosh OS 10.8 Mountain Lion
Macintosh OS 10.8 Mountain Lion Release
Recommendation
As is the case with most new operating system releases, there are initially a number of incompatibilities with commonly used applications and Mountain Lion is no exception. OIT recommends upgrading only when applications that you commonly use are supported and compatible.
Adobe Connect - Known Issues
Listed below are known issues related to Adobe Connect functions as well as possible workarounds and/or progress toward resolution of the issues. If the suggested workarounds do not help you, or if you are having any issue at all, contact the IT Service Center (303-735-4357, 5-HELP from on-campus, or help@colorado.edu).
Mobile device application support functionality with Adobe Connect
- Impact: Two of the pods are not supported on both the Android or iOS mobile Connect application v1.7 platform, including Video Telephony and Web Link content.
- Workaround: None; however, other pods such as webcam and host screen share provide alternative functionality.
- Resolution: May be addressed in version 2.0, due 3Q 2012
- Last updated: July 12, 2012
E-mail & Calendaring Direction
Beginning in late 2011 and ending in the summer of 2012, a number of campus constituent groups set out to assess the current state of e-mail, calendaring, and collaboration services currently provided to students, faculty and staff, survey the current landscape of service offerings available, and determine the new direction for these services. This page will track progress toward the implementation of the chosen messaging and calendaring services and link to common questions about the services and provide answers about the direction.
Students & Alumni
In the spring of 2012, the undergraduate and graduate student governments surveyed their peers about their preferences for an e-mail and calendaring service to replace CULink and a strong preference for Google Apps for Higher Education emerged. A project is underway to make Google Apps available for students and alumni during the fall 2012 semester.
Learn more about Google Apps for Education.
Listproc - Known Issues
Listed below are known issues related to Listproc functions as well as possible workarounds and/or progress toward resolution of the issues. If the suggested workarounds do not help you, or if you are having any issue at all, contact the IT Service Center (303-735-4357, 5-HELP from on-campus, or help@colorado.edu).