Partners

Zoom - Web Conferencing

Overview

Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform. Zoom's extensive feature set, broad compatibility with desktop and mobile devices, and multi-layered security allow CU-Boulder to have rich web conferencing experiences with both campus affiliated and unaffiliated users.

Zoom logo

Features

Features

Web conferencing visual

Learn more about the features by visiting Zoom's Features page.

Cost

Cost

Zoom web conferencing is provided at no cost to CU-Boulder affiliates.

How to get it

How to get it

Basic Account

All campus affiliates have access to a basic Zoom account with their CULoginName @colorado.edu account, using Zoom's sign with Google option.

Pro Account

A limited number of Zoom Pro accounts are available for CU-Boulder, which allow unlimited meeting time. To request a Pro account please fill out the Pro account request form. Additional functionality (e.g. larger meetings, webinars, standards-based videoconferencing) can be requested through the Add-on Features request form.

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Service Category

Microsoft Office 365

Overview

Microsoft Office 365 is a cloud-based suite of solutions that includes Exchange Online as the email and calendaring environment, as well as collaborative office applications such as Office Web Apps, SharePoint, and Lync Online.

Microsoft Office 365 Project

Benefits

Benefits

  • Mobility: Work from virtually anywhere using trusted Office applications across your favorite devices--PCs, Macs, and mobile devices--and seamlessly move and work with your Office documents locally on your device or in the online environment.
  • Collaboration: Collaborate with teammates, partners, and customers with documents that are always up to date and accessible from almost anywhere.
  • Communication: Microsoft Lync serves as your communication and presence hub making it easy to see when someone is available, connect via instant message, audio or video calls and host online meetings.
  • Content Management: SharePoint Online makes it easy to set up and manage online communities, wikis and blogs, make customized forms and create and manage content and documents.
  • Exchange Online: Access email and calendars on the go and keep everyone in sync with enterprise-grade email and shared calendars. And, move up to 50 GB quotas; that's 50 times more quota than the current campus Exchange service!

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Service Category

Web Consultation

Overview

OIT's Web Training and Community Manager provides no-cost consults to all CU units to help them satisfy web presence needs.

Features

Features

The typical scope of the consults is:

  • assessment of your unit’s web needs and help with designing an implementation plan based on the assessment
  • information about current web technology
  • information about web-related services on our campus 
  • mediating interactions with web service providers on campus
  • mediating interactions with off-campus vendors
  • help in designing a site that is usable and accessible
  • help in creating a long term maintenance, content and upgrade strategy for a sustainable web presence
Benefits

Benefits

The web consultant is a member of the OIT team and has a good grasp of web-related campus services on campus, combined with over a decade of experience in a university environment focusing on web presence and CMS.

Cost

Cost

There is no cost for consultations.

Who can get it

Who can get it

Academic and administrative units, student groups, and research groups.

How to get it

How to get it

Contact Kosta Tovstiadi at kosta@colorado.edu. Learn more about Kosta.

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Google Apps - Gmail

Log into CU-Boulder Gmail through a Browser

Log into your CU-Boulder Gmail account at the following location:

URL:

https://mail.google.com

Sign in with:

Your CU Login Name in combination with @colorado.edu and your Identikey password.

For example:

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Google Apps - Help

Google Apps - FAQ

Service Category

General Information

How do I access the service?

To access Google Apps for Education you must use a combination of your campus username and identikey password. Although Google asks for your “Email”, the system cannot support the use of your first.last@colorado.edu as a username. Instead, you must use username@colorado.edu you log into the service. Once you are in the system you can use your preferred email address (usually first.last@colorado.edu) to share resources.

 

 

Can students merge their campus Google Apps account with an existing Google account or Gmail inbox?

No, but there are ways to work within multiple accounts.

How much quota do students get with Drive and Gmail?

Google Apps offers 30GB of storage per user, powerful spam filtering and a 99.9% uptime SLA. All hosted by Google - there’s no cost, and no ads for students, faculty or staff

How much storage space does google drive offer?

30 GB

Is the backup / restore ability available for Gmail and Docs?

CU-Boulder will not provide backup/restore services for Google Accounts. However, if you are concerned about archiving your data on your own systems, Google offers two services that can help you create back ups and migrate data between services. The Data Liberation Front (managed by Google) will help you extract data from most Google services, including Gmail and Docs, as well as the newly developed Google Takeout service.

What apps are included for faculty and staff?

The core set of Google services includes:

  • Faculty will NOT have access to Gmail in the initial phase of this deployment
  • Google Calendar
  • Contacts
  • Google Talk
  • Google Groups for Business
  • Google Drive
  • Google Sites
What apps are included for students?

The core set of Google services includes:

  • Gmail
  • Google Calendar
  • Contacts
  • Google Talk
  • Google Groups for Business
  • Google Drive
  • Google Sites
Will students have access to other Google Services?

Students will also have limited access to many other Google Applications (other than core applications), although security and legal are still working to determine if students will have access to applications including Google+, Google Books, Google Groups, and many other Google Services.

Will I retain access to my Google account when I graduate?

Yes. CU-Boulder graduates will be able to keep their Google Apps accounts and CU-Boulder email address.

Email

What will my e-mail address be?

Your email address will continue to be:

What is the attachment size limit for email?

30 GB. You can send attachments within Gmail up to 25 MB, but if you integrate with Google Drive, the limit is the full capacity of your Drive, 30 GB. http://www.engadget.com/2012/11/27/gmail-drive-integration/

After I move to Gmail, will I be able to forward my e-mail to another account if I so choose?

Yes. You are encouraged to use the campus-provided Gmail service, but if you prefer to use a different email service, you should change your email delivery location using CU-Boulder Identity Manager. This will forward your email messages to the account you designate, completely bypassing the campus-provided Gmail service.

Conflicting Accounts

Google says I have a conflicting account. What does this mean?

Previously you had a personal Google account with which you used your @colorado.edu as your username. You must now associate that account with a new username-usually a new @gmail.com email address. You may need to manually migrate (share) Google Documents or Calendars with your new University Google Account. Learn how to address this issue at the Resolve Conflicting Accounts page.

Why wasn’t I notified of the account conflict in advance?

 

Google considers any account NOT created by an organization (such as CU) a personal account, and Google does not share information about your personal accounts. Therefore, even though some campus members previously used @colorado.edu email addresses with Google, there was no way for CU to know whether your account existed, nor whether an account conflict would be created.
 
Additionally, Google’s system does not support automatic data migrations between personal and organizational accounts. With no way to target our communications to impacted users and no technical actions we could take to mitigate this impact, we were forced to support this issue only after you discovered your account conflict. We sincerely apologize for this inconvenience and intend to support our users to the best of our ability.
I had a conflicting account, and now I can’t access my Google Calendar. What do I need to do?

I had a conflicting account, and now I can’t access my Google Calendar. What do I need to do?

The Google Calendar issue is really just another account conflict issue. Users who want to continue using their Google Calendars will need to share the calendars between their old, transitioned account and there new University Google Apps account.

If you aren't familiar with Google Calendar and how to share calendar, This Google-produced video is a great overview of the various sharing options in Calendar: http://www.youtube.com/watch?v=DmU02MRdXtk. If you’d like specific directions on how to share one calendar from your old, transitioned account to your new Google Apps account, please see these instructions: http://support.google.com/calendar/bin/answer.py?hl=en&answer=37082

When signing into my personal Gmail account, I received the message, “Your Account Has Changed...”. What does this mean?

Google/Gmail allows you to associate “secondary” email addresses with your Google Account, for use with Google Drive/Calendar and account verification. This message indicates that your user@colorado.edu email address is no longer associated with your  personal Gmail account. Going forward, to view Google Documents shared with your @colorado.edu email address, you should sign in with your @colorado.edu Google Apps Account.

Calendar

Is it possible to sync a Google calendar with an Exchange calendar?

Unfortunately there isn’t much standardization between calendars. And although you might find there are a number of applications that purport to sync an Exchange calendar with a Google calendar, OIT is not aware of any that are trusty enough to recommend one. Over time these sync applications tend to be inconsistent and lead to corrupt data. However, OIT will continue to monitor Google and Exchange calendar sync options and make a recommendation if a particular solution proves to be reliable.

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Exchange - Outlook 2013

Connect to Exchange

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Google - Groups

Overview

Google provides distribution list capability through the Groups app.

Features

Features

  • Google Groups can be used for security permissions for Google resources, including Google Drive, Docs, Calendars, and Sites.
  • Can be used as a mailing list for all users within a group.
  • Google Groups can be used to invite groups to calendar events.
  • Group manager can subscribe or unsubscribe users.
  • Group members can subscribe or unsubscribe from groups (optional).
  • Groups access is controlled by the group manager.
  • Manage Google folders, documents, and resource permissions with groups.

The table below compares Google Groups, ListProc and Exchange Distribution Lists features.

Feature Google Groups ListProc Distribution Lists
Mailing List Yes Yes Yes
Active Directory Access Control No No Yes
Owner/manager can subscribe or unsubscribe users Yes Yes Yes
User can subscribe/unsubscribe Optional Yes No
Moderated Optional Optional No
Daily digest capability Yes Optional No
Restricted to users with IdentiKeys No No Yes

Google Groups Help Documentation

Cost

Cost

Google Groups is included in the set of core applications for CU-Boulder's Google Apps service, which means there is no direct cost to owners or members of groups.

Who can get it

Who can get it

Faculty, staff, and students provisioned with Google accounts.

How to get it

How to get it

Send a message to help@colorado.edu with the following information.

  • The name and CU Login Name of a group owner (person to accept or decline invitations, if necessary). The owner of the group can add and remove members to the group.
  • A descriptive name for the list. The format will be based on this format: [CampusDepartmentCode] - GG - [Display Name]. For example: dept-gg-mylist@colorado.edu.

An OIT specialist will create the account and get in touch with you once it's created.

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Google Apps - Known Issues

Conflicting Accounts

  • Issue: Due to the University of Colorado's aggreement with Google, it has gained the right to institutionalize all @colorado.edu accounts. Google had a small window when users could sign up for a personal google account using an @colorado.edu address. Conflicting accounts occur if a user has priorly associated their @colorado.edu email address with Gmail and other Google services.

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Google Apps

Overview

CU-Boulder has partnered with Google in order to offer Google-powered communication and collaboration tools to the campus. All students, alumni and some others are provisioned with a Gmail account, with access to many other core applications. Initially, faculty and staff will not be able to choose Gmail as their primary university email account, as there are remaining technical and legal issues to be addressed; however, will still have access to the core applications. Review the information below to learn more.

How do I log into my Google Apps account?

To access Google Apps you must use a combination of your CU Login Name and IdentiKey password at https://accounts.google.com/ or any core Google Apps login page.

Benefits

Benefits

  • Quota: Google Apps come with a generous storage capacity--30 gigabytes.
  • Collaboration: Apps like Groups, Chat, Drive and Sites might actually make online collaboration more effective than face-to-face. Hey, there’s a master’s thesis for you sociology types.
  • Integration: Google Apps fit with the campus online learning environment, Desire2Learn, like a well-worn pair of leather pants.
  • Everyone on our campus will have a Google Apps account tied to their IdentiKey account; no more guessing if the person on the other end has compatible programs to view, comment and edit your document.
Cost

Cost

There is no direct cost for Google Apps.

Who can get it

Who can get it

  • Students
  • Faculty and Staff
  • Retirees
  • Alumni
How to get it

How to get it

  • All affiliates are provisioned with Google Apps accounts
    • Note: The core applications that you receive depends on your affiliation (see table above)

Instructions / Tutorials

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Site Licenses - R

R is a free software environment for statistical computing and graphics.  The R language is widely used among statisticians for developing statistical software and data analysis.  It is well supported and runs on a wide variety of UNIX platforms, Windows and Mac OS X.

R is an increasingly popular alternative, for many purposes, to the commercial statistical packages like SPSS, SAS, and Stata.  A growing number of courses either teach R or encourage its use.

How to get it

How to get it

Download R (for free) from http://www.r-project.org/

 Also available for free is RStudio, a powerful user interface for R.  Download from http://www.rstudio.com/

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Service Category

Qualtrics Survey Tool - Log Out

Have You Selected to Log Out?

Make sure that you exit out of your web browser to complete your log out and end your Web Access session. On Macintosh, make sure that you go to File and select Quit.

Timed Out

If you've been logged into Qualtrics for an extended period of time, your Web Access session will time out and you will need to log in again.

Exit of Your Browser

Remember that when you are done using Qualtrics to exit out of your web browser to end your Web Access session.

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Qualtrics

Overview

Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys. Qualtrics is available at qualtrics.colorado.edu.

Helpful Information and Training Tools

New to Qualtrics? Need a little refresher? Did you know that Qualtrics offers a series of live webinars conducted every week? Make sure to brush up on your basic and advanced survey building, as well as how to report on all of your critical data.

Features

Features

  • A Quick Survey Builder that guides beginners through creating a survey.
  • A Survey Library with templates that you can customize to meet your specific needs.
  • A tool to send and track participation invitations and reminders.
  • A tool to display survey results, graphically and statistically.
  • An export data feature, including to Excel or SPSS.
Cost

Cost

Qualtrics is provided as a common-good service to the campus which means there is no direct cost to the individual or department.

Who can get it

Who can get it

Qualtrics is available to all CU-Boulder affiliates with an active IdentiKey.

How to get it

How to get it

Access

  • Go to qualtrics.colorado.edu
  • You will be directed to CU-Boulder's Web Access login page.
  • Login with your IdentiKey and follow any on-screen steps, such as agreeing to Terms of Use and confirming your Digital ID Card.

Miscellaneous

Support

All support for the Qualtrics Application is provided by the vendor. When logged into your Qualtrics account, you can use the Help and Tutorials button to access extensive online training materials and the Support and Feedback button to email Qualtrics Support.  

Contact information for Qualtrics Support can be found at www.qualtrics.com/contact/

To learn how to use the tool effectively, check out Qualtrics University.

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Training

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Network Connection Successful

You have successfully connected to the CU-Boulder network.
 
The CU-Boulder campus network registration service is going through a phased upgrade. This upgraded registration service will periodically require reregistration. If you have questions about the new network registration service or the reregistration process, please contact the IT Service Center. Contact information is at the bottom of this page.

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Macintosh OS 10.8 Mountain Lion

Macintosh OS 10.8 Mountain Lion Release

Recommendation

As is the case with most new operating system releases, there are initially a number of incompatibilities with commonly used applications and Mountain Lion is no exception. OIT recommends upgrading only when applications that you commonly use are supported and compatible

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