Students

Beware of Phishing Attacks and Check Scams Over University Breaks

Please note: The IT Service Center will be closed May 23 - 25, 2015, in observance of Memorial Day.

Our campus is constantly under attack by a barrage of attempts to steal personal information, often referred to as phishing. Work-from-home and check scams are also on the rise. See more about employment scams on the CUPD website.

Summer Hours for IT Service Center & Walk-In Service

Summer hours officially started on the CU-Boulder campus on Monday, May 11. As in years past, the IT Service Center will close an hour earlier on weekdays.

Download Microsoft Office at No Cost

Now CU-Boulder students can download Microsoft Office products at no cost via their CU-Boulder Microsoft Office 365 account. Currently-enrolled students automatically receive a subscription to Office 365 ProPlus allowing them to install Word, PowerPoint, Excel, Outlook, OneNote, Publisher, Access, Skype for Business and Lync for the duration of their enrollment. Faculty and staff can also take advantage of Office 365 ProPlus for personally owned computers (see below for more details). Additionally, students receive unlimited OneDrive storage for their academic work.  

MyCUInfo Being Redesigned for Ease-of-Use

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You spoke and we listened. You asked for less clutter and more direct access to the things you use most in the MyCUInfo portal. And so on April 30, thanks to the efforts of the CU-Boulder portal usability team, MyCUInfo will undergo an update to make it easier for faculty, staff and students to find the information and resources that they use most.

D2L Login Page Will Have New Look Starting this Summer

Starting July 4, when you login to Desire2Learn (D2L), you will enter your login credentials through a new login page called Federated Identity Service. The Federated Identity Service is an IdentiKey login system placed in front of campus web services that allows users to log in to one system, and gain access to others without having to log in again.

Reaching our Strategic Goals Through Service Performance Excellence

After three years of using the discipline of Service Performance Excellence to focus on all our clients stating they have a high degree of satisfaction with the IT services we provide and support, the Office of Information Technology (OIT) is pleased to report we have achieved the primary goals of our strategic plan.  

Qualtrics Accessibility Modifications

The Office of Information Technology (OIT) is making some changes to the CU-Boulder instance of Qualtrics in order to make the service more accessible for people with disabilities.  As a part CU-Boulder’s Accessibility Initiative, on May 13, 2015, the CU-Boulder instance of Qualtrics will be modified to prevent survey builders from creating non-accessible surveys. This modification will eliminate a number of question types that are incompatible with screen readers.

Skype for Business Replacing Lync on PCs

Tomorrow April 14, PC users will see a new user interface for Lync: Skype for Business. Skype for Business has a similar look and feel of Skype, but provides the same level of security and control of the Lync client. Now users can collaborate with colleagues and the community--including Skype contacts--in real time, via instant messaging (IM), audio, video, and web conferencing.     

New Email List Manager Service

This Wednesday, March 25, ListProc email lists will be moving to a web-based email list service. The transition should be seamless. Subscribers will continue to receive communications just as they have been in the past.

IT Services Unavailable First Saturday of Spring Break, from 10:00 pm, March 20 - 10:00 am, March 21

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UPDATE March 19 at 6:03 p.m.: Electrical contractors have identified that additional time is needed for repairs. The outage has been extended to 10:00 a.m. However, we anticipate that major services will be available starting at 9:00 a.m. We appreciate your patience as we work through this complex initiative. Please understand an outage of this size impacts many moving parts, including over 140 services. 

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