Students | Office of Information Technology

Students

Top 10 IT Tips for Back to School

It’s a new school year and the year ahead holds so much promise. Technology will play a key role in your success and here are the top tips to help you make the most of CU Boulder’s technology and support services.

A New Interface for Qualtrics

On Monday, July 18, CU-Boulder moved to the new Qualtrics interface. As part of this update, Qualtrics introduced new features, including a new projects framework, more options for distributing surveys, and an improved way to view responses and results.

Updated URL for Cisco VoIP Phone Self-Care Portal

Starting June 29, those with Cisco VoIP phones who wish to connect to the self-care portal will need to do so using a new URL. If you bookmarked the self-care portal page, please remember to update it to the new URL (https://ucmuser.colorado.edu/ucmuser/) on Wednesday, June 29. Please note that this new URL will not work before June 29.

Directory Assistance Revamp

The Office of Information Technology is revamping the directory assistance service which callers reach when dialing 303-492-1411 or 0 from a campus phone. This update, taking place July 1, will usher in:A woman talks on a cell phone with an antenna in the background.

Stay Connected This Summer

Tis the season of vacations, conferences, sabbaticals and otherwise hitting the road. When that time comes for you, and your work or studies beckon, CU Boulder offers a host of services to help you stay connected and we’ve compiled them on our Preparedness Resources page.

Whether you need to teach while on the road, collaborate with colleagues near or far, access an on-campus file server or do some research using a campus library resource, there’s a campus service to help meet your needs.

Summer Hours for IT Service Center & Walk-In Service

CORRECTION: Due to low traffic during the summer, the Norlin Commons Walk-In Service will be closed Monday – Friday starting Monday, May 16. Walk-In service will be available at the Technology Learning Center during the weekdays.

Internet Kiosk Service Being Discontinued

The campus internet kiosk service, also known by the name SCARPIEs, will be discontinued by the end of summer 2016. These kiosks are generally located in high traffic areas like the UMC and some entryways in other buildings. This discontinuation will not impact computers that are located in campus computer labs.

Put a LifeLine in Your Hands

In the summer of 2015, the University of Colorado Boulder Student Government joined forces with Housing and Dining Services and Police and Emergency Management to purchase a public safety smartphone application called LifeLine Enterprise (CU-Boulder Today Article). The app has three features designed to provide the user with ways to call for help in case of an emergency.

IT Service Center Closing Hour Earlier

Starting February 29, the IT Service Center will close at 7:00 p.m. Monday through Friday instead of 8:00 p.m. To increase efficiency, we are cutting the hour of service that generally produces the lowest volume of support calls. Opening times and weekend hours will remain the same.

Starting February 29, the IT Service Center’s hours will be:

Monday through Friday: 7:30 a.m. to 7:00 p.m.

Saturday and Sunday: 12 noon to 6:00 p.m.

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