The Office of Information Technology is revamping the directory assistance service which callers reach when dialing 303-492-1411 or 0 from a campus phone. This update, taking place July 1, will usher in:
Tis the season of vacations, conferences, sabbaticals and otherwise hitting the road. When that time comes for you, and your work or studies beckon, CU Boulder offers a host of services to help you stay connected and we’ve compiled them on our Preparedness Resources page.
Whether you need to teach while on the road, collaborate with colleagues near or far, access an on-campus file server or do some research using a campus library resource, there’s a campus service to help meet your needs.
Recently a number of CU-Boulder faculty members have been the target of sales pitches from audience response system (ARS) provider Top Hat Monocle. Their tactics have included offers of an iPad to any instructor who would switch from iClicker (CU-Boulder’s current CUClicker service) to Top Hat Monocle. Furthermore, the sales person indicated that they were "following up" and had been invited to speak at CU Boulder.
CORRECTION: Due to low traffic during the summer, the Norlin Commons Walk-In Service will be closed Monday – Friday starting Monday, May 16. Walk-In service will be available at the Technology Learning Center during the weekdays.
The campus internet kiosk service, also known by the name SCARPIEs, will be discontinued by the end of summer 2016. These kiosks are generally located in high traffic areas like the UMC and some entryways in other buildings. This discontinuation will not impact computers that are located in campus computer labs.
Over the next six to 12 months, OIT will replace all Avaya phones, on a building-by-building basis, with new Cisco VoIP phones. These phones include many advanced features such as a color display with call history, feature buttons and a high-quality two-way speakerphone.
On Monday, July 18, CU Boulder will be moving to the new Qualtrics interface. As part of this update, they are introducing new features, including a new projects framework, more options for distributing surveys, and an improved way to view responses and results.
In the summer of 2015, the University of Colorado Boulder Student Government joined forces with Housing and Dining Services and Police and Emergency Management to purchase a public safety smartphone application called LifeLine Enterprise (CU-Boulder Today Article). The app has three features designed to provide the user with ways to call for help in case of an emergency.
Starting February 29, the IT Service Center will close at 7:00 p.m. Monday through Friday instead of 8:00 p.m. To increase efficiency, we are cutting the hour of service that generally produces the lowest volume of support calls. Opening times and weekend hours will remain the same.
Starting February 29, the IT Service Center’s hours will be:
Monday through Friday: 7:30 a.m. to 7:00 p.m.
Saturday and Sunday: 12 noon to 6:00 p.m.