Multi-Function Device Setup

The following setup steps and best practices are recommended by OIT for the successful setup of a Xerox or Konica Minolta multi-function device on the CU-Boulder campus. For help with any of the steps below, please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone).

Setup Steps

• Request a static IP address (Request must be made by a Telecommunications Liaison or Computer Support Representative).
• Make sure a network port/jack is nearby for connection, and phone jack for faxing, and that both are live.
• If the MFD is replacing another printer or MFD, you will need to request a new static IP.

If you plan to use the Scan-to-Folder functionality

• If the file server is in the campus Active Directory (e.g. files.colorado.edu), you must request a secondary account in the AD.
  
  • Contact your Computer Support Representative to build a folder and network share structure for fax and scan to folder functionality.
• If in files.colorado.edu, contact IT Service Center (help@colorado.edu or 303-735-4357).

Xerox-specific steps

• Request an SMTP exception if you plan to use the scan-to-e-mail feature
  
  • Contact the IT Service Center (help@colorado.edu or 303-735-4357).
  • Provide the MFD's model number, delivery date and IP address.
• Request a Xerox Support Portal login

Best Practices

If the new MFD is replacing another printer or MFD, it is recommended to keep both devices for a short time to allow for a successful transition to the new device.

Transition plan should include:

• ample time to train users
• at least two weeks advance scheduling of desktop support assistance to provide desktops with necessary print drivers, network share configurations, etc.