Voicemail

Last Updated: 12/16/2014

Overview

The CU-Boulder campus is served by the Cisco VoIP Unified Communications (UC) system. See below to determine which number you should use to reach the system depending on your location.

*Note: Learn more about the trasition to the Cisco VoIP Unified Communications (UC) system roll out to campus by visiting the VoIP Unified Communications Project page.

Accessing Your Voicemail

  • On-campus: 5-6245 (5-MAIL)
  • Off-campus: 303-735-6245

Features

Your Voicemail Mailbox . . .

  • will guide you through a series of choices via Voice Prompts (oral menus)
  • is protected by a confidential (and changeable) password
  • holds up to 10 minutes of greeting and messages (maximum length of any single greeting or message is 2 minutes)
  • will signal when a message has arrived by illuminating the message lamp on your phone
  • holds messages in two parts: header (who the message is to or from and when it was sent) and body (the text of the message)

Voice Mail has two powerful applications to assist you:

Answering Machine Simulation

Callers are greeted and invited to leave a message or to press 0 to be transferred to another phone in your office. Other choices of mode are:

  • Bulletin Board (callers are greeted but not invited to leave a message) and
  • Automated Attendant (callers are invited to be redirected to another extension from a menu of choices).

Create and Edit

You can create, address, and schedule delivery of messages to other Boulder campus Voicemail subscribers.

Additional Help

Cost

Review our Networking and Voice Service Rates information.

Who can get it

Faculty, staff, and student staff telephone service subscribers.

How to get it

Faculty and staff

  • Contact your telecommunications liaison to order telephones, service and accessories.
  • Faculty and staff can pick out the Phones and Accessories they want and then contact their Liaison. Please keep in mind that long-distance authorization codes are not available to faculty and staff for personal use. In these instances, a third-party calling card will need to be obtained.

Telecommunication Liaisons

  1. Go to the Voice/Data Order Form.
  2. Login in with your information and your IdentiKey.
  3. Follow the on-screen menus to add, modify, or remove services.
  4. If you need assistance, call 5-3333.

For assistance, contact the IT Service Center.

Service Level Commitment: 2
Learn more about Service Level Commitments.