Avaya Single Line Black Telephone - Desk Style
Equipment Code: 2500B
Avaya Single Line Black Telephone - Wall Mounted
Equipment Code: 2554B
The Single Line telephone is designed to take one call at a time and is not equiped with programmable buttons. The Single Line telephone can be ordered in either wall mounted or desk styles and comes equiped with a message waiting lamp. While this telephone set has no programmable buttons, a wide rage of telephone system features can be accessed through the use of simple codes.
The Single Line telephone is appropriate for those individuals who answer only their own calls and have no need for programmable buttons.
Descriptions of your programmed phone features, as well as all the standard features that come with Faculty/Staff telephones can be found below.
Speed dial the programmed extension.
Abbreviated Dialing lets you store frequently called numbers in a Personal List and dial them later quickly and easily. The Personal List you create is for your exclusive use, and cannot be viewed or changed by Telecommunication Services.
Use abbreviated dialing for local ten-digit dialing or to store any number up to 20 digits.
Tell the system to notify you when a busy or non-answering on-campus extension can take your call.
Automatic Callback helps connect you with an on-campus extension that is consistently busy or is not answering. This feature tells the system to "watch" the busy extension and notify you when it is available with a Three-Burst Alerting Ring. Answer the alerting ring and you will be connected with the extension.
Once you've dialed a campus extension and heard a busy tone or received no answer:
Automatic callback will deactivate after 40 minutes of "watching" an extension, or if you don't answer the Three-Burst Alerting Ring.
Forward all of your calls to another on-campus extension or off-campus number.
Call Forwarding - All Calls redirects all of your calls to a specified on-campus extension or local off-campus number without ringing your telephone. However, while Call Forwarding - All Calls is activated, your telephone will alert you with a short reminder ring each time a call is redirected.
You can forward every call to another on- or off-campus number. Remember, for off-campus local calls, you must dial "8" and all ten digits of the telephone number.
Forward all of your calls to another on-campus extension or an off-campus number only when you are busy or don't answer.
Call Forwarding - Busy / Don't Answer redirects all of your calls to another on-campus extension or an off-campus number after ringing your telephone set three times without an answer, or if your extension is busy.
You can "pick up" a call ringing on another telephone in your office with Call Pick-Up. To use Call Pick-Up you must be able to hear the nearby telephone ringing and both telephones must be in the same Call Pick-Up Group.
Your Call Pick-Up Group is established by Telecommunication Services. If you need to change your Call Pick-Up Group, contact your telephone liaison.
Place a conference call with up to three people by adding on- or off-campus participants to an established call. For parties larger than three callers, please go to conferencing services. Additional charges may apply.
Conference Calling - Three Way lets you establish a conference call with up to six participants without the assistance of the on-campus Operator. While the conference call must be initiated from an on-campus telephone, other participants may be on- or off-campus.
If you encounter a busy signal or a participant is not available, press the fluttering Call Appearance button to return to a participant who is on hold.
You can include on-and off-campus participants in your conference call. However, if you drop off a conference and a long distance conversation continues without you, you will pay for their long distance charges.
Put a call on hold by pressing the Hold button, then hang up. To return to the original call, lift the handset from the cradle.
You can put a call on hold to keep a conversation private, or to avoid disconnecting the caller if you need to leave your phone.
Even though a single line phone is designed to handle one call at a time, Hold lets you alternate between two calls.
Redial the last number you dialed by pressing the redial button or by pressing #4.
You can use this feature from an on-campus phone to redial the most recently dialed on-campus extension or local off-campus number
Last Number Dialed can be used with long distance numbers, but it will not redial your authorization code.
Leave a busy extension a message consisting of your name and number only.
If you are calling from an on-campus extension, you can use Leave Word Calling to leave your name and number at another on-campus extension. The message is stored in the system and can only be accessed if the recipient has an appropriately programmed multiline phone with a display or is a Voice Mail subscriber.
If you hear an error tone, the extension you have dialed is not equipped to accept Leave Word Calling messages.
To mute a call, press and hold down the Mute button. To turn handset microphone back on, release the Mute button.
Notify a busy on-campus extension that an urgent call is waiting.
Priority Calling sends a busy, on-campus extension a three-burst Priority Alerting Ring or Priority Call Waiting Tone. It is reserved for use in emergency situations and is available on only a few campus telephones.
If you hear a Call Waiting Destination Ring the called extension is busy but is being notified with a priority call waiting tone.
Transfer a call to another on-campus extension.
Use Transfer to send a call from your extension to another on-campus extension. You can stay on the line to announce the call, or transfer the call without announcing it.
If you are unable to transfer the call, you can return to the caller by depressing the switch hook again.
Or if you need to return to the caller, depress switchhook one full second.
Using the switchhook is easy. Depress the switchhook for one full second to hear the confirmation tone that tells you the system is ready to transfer a call. The system will not disconnect the caller unless you hold down the switchhook for more than three seconds.
Create, address, and select delivery options for messages. To get started, press 1
Create, address, and select delivery options for messages.
-By Extension - Enter the 5-digit extension(s). After each extension, you will be asked to press the pound button (#).
-By Name or Personal Directory Alias - Enter * A and the user's last name or personal directory alias through the keypad of the telephone. Note: Q and Z are not on many keypads. For Q press 7; for Z press 9.
-By Mailing List - After entering * L, be prepared to enter the 5-digit extension of the owner of this list. To create a mailing list, see Subscriber Options.
-Once you have pressed 0, you can then press 1 to make the message private, press 2 to make it a priority message, press 3 to schedule the delivery of your message, or press 4 to save a copy of your message in your Outgoing Mailbox.
Listen to, respond to, and delete messages. Press 2
Listen to, respond to, and delete messages.
Create, change, and activate personal greetings. Press 3
Create, change, and activate personal greetings.
-Approve Greeting - Press # (pound)
-Edit Greeting - Press 1
-Listen to Greeting - Press 0
-Skip to Next Greeting - Press # (pound)
-Activate System Greeting - Press 0
-Activate Personal Greeting - Enter Greeting Number (1-9)
-Use "Origin of Call" Criteria (Internal/External) - Press 1
-Use "Condition of Phone" Criteria (Busy/No Answer) - Press 2
-Use "Out-of-Hours" Criteria - Press 3
-Remove "Out-of-Hours" Criteria - Press 4
-Use Same Greeting for All Call Types - Press 5
Determine the status of and listen to messages you have previously created. Press 4
Determine the status of and listen to messages you have previously created.
Administer mailing lists and personal directory, change your log-in password, and re-record your subscriber name. Press 5
Administer mailing lists and personal directory, change your log-in password, and re-record your subscriber name.
-Create a Mailing List - Press 1
-Scan Mailing Lists - Press 2
-Review and Modify a Mailing List - Press 3
-Add Entries - Press 1
-Review All Entries - Press 2
-Review Specific Entries - Press 3
-Approve Password - Press #
-Stop Recording - Press 1
-Approve Recording - Press #
Select if, when, and where the Voice Mail System will call you when new messages are delivered to your mailbox. Press 6
Select if, when, and where the Voice Mail System will call you when new messages are delivered to your mailbox.
-Call Anytime - Press 1
-Call Between 8:00am And 5:00pm - Press 2
-Create Custom Schedule - Press 3
-Listen To Scheduling Restrictions - Press 4
-For All Messages - Press 1
-For Priority Messages Only - Press 2
Scan all of the messages in your mailbox one after the other without further intervention from you. Press 7
Scan all of the messages in your mailbox one after the other without further intervention from you.
-Skip to Next Message - Press #
-Skip to Next Category - Press *#
-Listen to Message - Press 0
-Respond to or Forward Message - Press 1 (Respond to Sender Call: Press 0 - Respond to Sender by Voice Mail: Press 1 - Forward with Comment at Beginning: Press 2 - Forward with Comment at End: Press 3 - Create New Message: Press 4)
-Delete Message - Press *D
Find information here.
For more specific country dialing instructions, go to www.howtocallabroad.com
When dialing any on-campus telephone set, the dialing sequence should be abbreviated to five digits:
492-6798 should be dialed as 2-6798
786-4394 should be dialed as 6-4394
735-2330 should be dialed as 5-2330
Dial 8+Area Code+7-Digit Number
Please refer to the dialing concerns to your specific long distance vendor.