|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Exchange Online (O365)||Monday, March 27, 2017 - 11:55am|
|Service Restored: Wired/Wireless Network||Tuesday, March 28, 2017 - 5:05pm|
|Service Maintenance Scheduled: Campus Network||Wednesday, March 29, 2017 - 6:00am||Wednesday, March 29, 2017 - 6:30am|
|Service Maintenance Scheduled: Student Printing and Scanning||Thursday, March 30, 2017 - 4:30am||Thursday, March 30, 2017 - 7:00am|
|Service Maintenance Scheduled: SIS-Managed Linux Servers||Sunday, March 26, 2017 - 11:00pm||Thursday, March 30, 2017 - 5:00pm|
The Cisco VoIP Unified Communications system is CU Boulder's new telephone and voicemail system. This system encompasses telephone, call center, voice messaging, email integration, and other current technologies.
Learn more about your phone by visiting the Cisco IP Phone 8800 Series interactive video tutorial website.
Cisco VoIP phones include access to a Self Care Portal where you can manage your telephone settings, including speed dial numbers, ring settings, voicemail notification, call history, and call forwarding. To access the Self Care Portal, you must be on campus, or using VPN. For information about using the Self Care Portal, refer to the links below:
Moving your IP telephone may result in incomplete location information being shown if the phone is used to dial 911 in an emergency situation.
For telephone service adds, moves, or changes, please contact your Telecommunications Liaison. If you are not sure who your liaison is, use the Telecommunication Liaison lookup tool.
Authorized Telephone liaisons can use the OIT Services Order form to request the change.
For videos, voicemail help, and other information about using your Cisco phone, refer to the information below.
Refer to the following links for Cisco user guides for phone models currently provided to the campus. Model 8831 is a conference phone, and model 3905 is a small wall phone.
Cisco VoIP phones are integrated with the CU Boulder's voicemail system. Learn more about using your phone with the voicemail system by visiting the following pages:
OIT is not issuing Model 9971 Phones as part of the Cisco Unified Communications Project, however, some users may have been issued this model in the past. Refer to the Discontinued Model 9971 page for instructions and tutorials.