Telephone Service | Office of Information Technology

Telephone Service

Last Updated: 09/06/2016


Review our Networking and Voice Service Rates information.

Who can get it

Telephone service (using Avaya phones) is available for faculty and staff in university buildings and offices. CU-Boulder is transitioning to Cisco VoIP phones beginning in January 2015. Departments will be given advanced notice of when they will be transitioned to the Cisco VoIP phones.Refer to the VoIP Unified Communications Project for more information.

Students are encouraged to bring a cell phone to campus. Basic land line phone service is not included in room and board for the residence halls and Bear Creek apartments. However, a telephone land line connection can be activated in your room for a non-refundable fee of $500 for the academic year. Contact Occupancy Management (303-492-6673) for requests or questions regarding land line connection activation.

Family Housing residents, except Athens North, have local telephone land line service provided, but residents are required to provide their own telephone handsets.

How to get it

Faculty and staff

  • Contact your telecommunications liaison to order telephones, service and accessories.
  • Faculty and staff can pick out the Phones and Accessories they want and then contact their Liaison. Please keep in mind that long-distance authorization codes are not available to faculty and staff for personal use. In these instances, a third-party calling card will need to be obtained.

Telecommunication Liaisons

  1. Go to the Voice/Data Order Form.
  2. Login in with your information and your IdentiKey.
  3. Follow the on-screen menus to add, modify, or remove services.
  4. If you need assistance, call 5-3333.

Related Projects

VoIP Unified Communications Project

Training & Consulting

For assistance, contact the IT Service Center.

Service Level Commitment (SLC)

Service Level Commitment: 1
Learn more about Service Level Commitments.



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