| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
| Service Maintenance: Router Upgrade (Network Outages) | Thursday, May 30, 2013 - 6:00am | Thursday, May 30, 2013 - 7:00am | VIEW |
Microsoft Software Campus Agreement (MSCA) - Help
Last Updated: 10/19/2012
Getting Started
- Review the list of available software
- Uninstall any trial version of Office before installing CU's site-licensed version of Office (if appropriate).
- Download software from the Microsoft Campus Agreement website
- Get a license key from the Microsoft Campus Agreement website
- Burn an .iso file to a disc
Support from Microsoft
- How to Install or Upgrade to Windows 7 and Vista
- Microsoft Office Suites Solution Centers:
Additional Support
- If your computer is not capable of burning a disc, there have three additional support resources:
- If the software is for a computer puchased with CU-Boulder funds, check with your departmental CSR (Computer Support Representative) to see if the CSR has Microsoft media already.
- Bring your computer (purchased with personal funds or CU-Boulder funds) to the Desktop Support Walk-in Center.
- Schedule a Desktop Support appointment for a technician to visit your CU-Boulder office.
Important Notes about OS Upgrades
- Per Microsoft's upgrade matrix at http://support.microsoft.com/kb/939470, upgrade to Vista business from home premium is not supported.
- Additionally, you cannot upgrade a 32-bit OS to a 64-bit OS, or downgrade from a 64-bit OS to a 32-bit installation. Moving from 64-bit to 32-bit and visa-versa is not supported both require a clean install.