|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Auto Attendant Call Centers||Wednesday, July 30, 2014 - 10:00am|
|Service Issue Updated: Voicemail Indicator Lights||Wednesday, July 30, 2014 - 12:53pm|
OIT recommends System Center 2012 Endpoint Protection for Windows antivirus and antispyware software for university owned computers running Windows OS. System Center 2012 Endpoint Protection for Windows is provided as a common good service through the Microsoft software campus EES agreement. System Center 2012 Endpoint Protection for Windows is not available for personally owned computers.
|System Center 2012 Endpoint Protection for Windows||Security Essentials|
|Cost:||Common good product for CU-Boulder through Microsoft software campus EES agreement||No Charge|
|Available for:||Faculty, Staff, and student staff conducting official university business||Personally owned computers|
|Management:||Designed for central management; Users can participate in the Malware Detection and Remediation Program. Information below.||Stand alone software that cannot be integrated in a central management system|
|Software:||Same level of antivirus/antispyware protection||Same level of antivirus/antispyware protection|
|Updates:||Make sure Windows Updates is enabled so you get the most up-to-date definitions on a regular basis.||Make sure Windows Updates is enabled so you get the most up-to-date definitions on a regular basis.|
Follow these steps to start using System Center 2012 Endpoint Protection for Windows.
For those individuals installing the Microsoft Forefront 2010, OIT and the IT Security Office (ITSO) are excited to announce a new program to help the campus collaborate in keeping our online network environment safe. The Malware Detection and Remediation Program (MDRP) allows Microsoft Forefront users on the Boulder campus to work in conjunction with the ITSO to report computers impacted by malicious attacks. This enables a faster response and remediation of harmful or malicious software (often called malware, spyware, viruses, etc.) and prevents it from spreading through our network.
During the installation of the updated client, you will be asked if you want to take part in the program. By choosing "yes" in a prompt, the software will report malware and out-of-date antivirus software to the ITSO. No additional action is required by the antivirus customer to participate. The ITSO has developed processes to aggregate collect a report containing network address, infection type, infected file name, antivirus software update status. The content of files on your computer are not included in the report. Providing this information helps to protect the campus by reducing impact of malware from interacting on the campus network and potentially impacting others. The ITSO will also use antivirus software logs when working with departments to ensure that computer systems are secure.
Virus infections on the University of Colorado Boulder campus create a significant burden on the faculty and staff whose computers become infected and the IT staff that remediate the infection. A virus can waste system and network resources, collect or expose sensitive information, and cause software and hardware failures. Fixing these problems post-infection requires a lot of time and effort, usually resulting in rebuilding the system from scratch. This burden is increased exponentially when the virus infects multiple computers on campus. Through effective alerting and correlation with other events on campus, the ITSO will be able to contain virus infections to a far more limited number of systems, decreasing the burden on IT end users and staff.
Issue: When using the CU-Boulder Forefront Installer on Windows Server 2008 and Windows Server 2008 R2, occasionally the product will fail to install.
Resolution: If this issue occurs please contact the IT Service Center.
303-735-4357 (5-HELP) or firstname.lastname@example.org
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.