|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Outbound Email to yahoo.com Delayed||Friday, April 18, 2014 - 3:21pm|
|Service Maintenance Scheduled: Microsoft Exchange||Saturday, April 19, 2014 - 2:00pm||Saturday, April 19, 2014 - 6:00pm|
Click on each section below to read helpful questions and answers about Antivirus
You have to uninstall CA before you install one of OIT's new recommended solutions. CU-Boulder did not renew its license with CA eTrust Antivirus (CUantivirus) and instead has recommended new solutions. The CUantivirus license expired June 17, 2010. Computers not updated are susceptible to worm, viruses, and attacks.
As of June 17, 2010, updated virus definitions are no longer available for CUantivirus (CA). This means your computer is not receiving updates and therefore is not protected from new worms and viruses. For the wellness of your system, you should install a new antivirus as soon as possible.
Please contact the IT Service Center at 303-735-4357 (5-Help from a campus telephone) or email@example.com for support. If CA was incorrectly installed on your computer you may need to re-install before you uninstall.
CUantivirus was becoming increasingly less effective in protecting desktops against modern viruses and worms. By leveraging the Microsoft Campus Agreement, OIT can provide a best-of-breed antivirus solution at no cost for University owned systems.
Re-install Microsoft System Center Endpoint Protection on your computer using the provided installation instructions, with the exception that you do not have to remove any software (CA or System Center Endpoint Protection). The updated installer will create default preferences to ensure you receive vital updates to your antivirus software.
All CU Boulder students, faculty, and staff can download the appropriate software solution as follows:
University-owned computers (used specifically for work purposes) fall into the Microsoft Campus Agreement, and therefore can run Microsoft System Center Endpoint Protection. Additionally, System Center Endpoint Protection will one day provide OIT the ability to manage updates in a virtually seamless manner to the user. Microsoft Security Essentials was made specifically for personal home computer use.
You can learn more about Linux solutions on the bottom of the Information for Technical Staff webpage.
See the web page for Technical Support Staff for more information.
303-735-4357 (5-HELP) or firstname.lastname@example.org
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.