|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Outbound Email to yahoo.com Delayed||Friday, April 18, 2014 - 3:21pm|
A wide variety of services exist on campus to help ensure the maximization of your productivity through the myriad of technological tools at your fingertips. These services range from support for your desktop computer to licensing programs for the software that runs on your desktop. See below for details.
|Service||Who May Get It||Features|
|Desktop Support (Student Desktop Support Technicians)||On-site and walk-in support for laptops, desktops, and smart phones.|
Walk-in desktop support (Student Desktop Support Technician Walk-In Centers)
|Faculty, staff, and students||Walk-in desktop, laptop, and smart phone support on a first-come, first-served basis at the OIT Student Desktop Support Technicians Walk-in Centers (Telecommunications Center and Norlin Information Commons).|
|Faculty and staff at CU-Boulder campus locations||On-site desktop and laptop support by appointment (5-HELP, 303-735-4357).|
|Academic and administrative departments||Dedicated desktop support technicians who provide technical support to a college, school, or administrative department.|
|Antivirus Software||Faculty, staff, and students||Recommended, no-cost, antivirus software for safe-guarding your computer and data from viruses and worms.|
|Encryption Software||Faculty and staff||PGP whole-disk encryption to protect sensitive data (such as student records) at rest on laptops and external hard drives. Available at no cost and can be downloaded from the OIT website.|
|Private Data Search Software||Faculty and staff||Instructions for and access to software which will scan your computer for private data to help protect against unauthorized exposure of private and/or sensitive information.|
|Faculty and staff||Recommended tool for Windows and Macintosh.|
|Faculty and staff||Recommended tool for Linux|
|Microsoft software campus EES agreement||Faculty, staff and student employees||The Microsoft software campus EES agreement provides licenses as a common good for select Microsoft products and upgrades.|
|Apple Education Licensing Program||Faculty and staff for computers purchased with CU-Boulder funds||The AELP provides licenses as a common good for select Apple products and upgrades.|
|Faculty Computer Purchase Program||Faculty||The FCPP supports faculty as they incorporate technology into their teaching and learning by providing $1200 subsidies to eligible faculty for new computers every fourth year.|
|Mobile Devices||Faculty, staff, and students||Learn how to connect your mobile device (iPhone/iPad, Android, Blackberry, Windows, and PalmOS) to CU-Boulder email accounts and UCB Wireless.|
303-735-4357 (5-HELP) or firstname.lastname@example.org
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.