Windows 8.1 users receive a ''Failed to initialize connection subsystem'' error
Issue: Microsoft's February updates introduced a specific OS bug that results in Windows 8.1 users receiving an error when they try to start Cisco's AnyConnect VPN.
Resolution: Cisco has opened a case with Microsoft (case ID: 115021112390273) to fix the bug that is affecting AnyConnect. Until a permanent fix is issued by Microsoft, the workaround below will allow users to use AnyConnect.
Workaround: To install Microsoft's Fix it solution, click this Fix it link. Click Run in the File Download dialog box, and then follow the steps in the Fix it Wizard. Note: To apply this fix, you have to log off and then log back into your user session.
Issue: Some users may get disconnected from their VPN session.
Workaround: Please close out of your current session and reconnect. If the problem persists you can contact the IT Service Center at 303-735-4357 (5-HELP) or email@example.com to work through the issue.