Resource accounts are typically used for conference rooms, equipment and other shared items within a department. The AutoAccept feature allows calendar invites to be automatically accepted by the resource if there are no scheduling conflicts. Double-booking of resources is available, but is not set by default. Only Exchange users can view the calendars for resource accounts, and permissions can be set so that only certain users can add events.
To make a request for a new resource account, send a message to email@example.com with the following information:
An OIT specialist will create the account and get in touch with you once it's created.
*Note: Please be aware that OIT will not add additional (individual) permissions on the calendar. The resource delegate will have full mailbox rights to the resource and will be able to set additional permissions as necessary.
Once the account has been created, the delegate can customize the settings. By default, all resources will be set to suto-accept meetings. This can be changed using Outlook Web App through Internet Explorer on a Windows system.
Click the Account Image icon in the top right hand corner and select Open Another Mailbox from the menu.
Type in the resource name or use the search directory to find the account. Once selected, click open.
The mailbox will open in a new window. Click the Gear icon in the top right hand corner and select Options.
Select preferred settings from the list of options on the left hand side panel.
After selecting the options that best meet your needs for the resource, select save and log out.
Your primary account window should still be open. Be sure to log out of that account as well.