UCB Files Storage - Retrieve an Old or Deleted File

Last Updated: 07/17/2013

Overview

OIT's file storage service allows you to retrieve old or deleted files from a shadow copy. Follow the instructions below to learn how. Please note that copies only go back for a certain period of time depending on how much storage is being used. There is no guarantee that a previous version will be available.

Windows

  1. To retrieve a previous version of a file, including a file you deleted, right-click on the folder where it was once hosted and select Restore previous version.
  2. Select the file you want and click Retrieve.
  3. Your retrieved file will now be available in its original location.

Mac

At this time, Macs do not have the ability to retrieve previous versions of files. If you need to retrieve a file, either connect to your account on Windows and follow the instructions above or contact the IT Service Center (303-735-4357, 5-HELP from an on-campus phone, or email help@colorado.edu).