Large File Transfer Known Issues

Last Updated: 07/17/2013

Overview

Listed below are known issues related to Large File Transfer functions as well as possible workarounds and/or progress toward resolution of the issues. If the suggested workarounds do not help you, or if you are having any issue at all, contact the IT Service Center (303-735-4357, 5-HELP from on-campus, or help@colorado.edu).

The login page requests "Email Address"

  • Impact: You may be confused about which email address to use.
  • Workaround: Use your primary email address (or CU Login Name) and IdentiKey password. To find your primary email address, log in to https://cuidm.colorado.edu, click Manage My Email Addresses, and the address listed under Campus Published Email Address is the address to use.
  • Resolution: OIT is working with the vendor to change that heading to be more clear.
  • Last updated: October 5, 2010