| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: UCB Files | Friday, June 21, 2013 - 10:00pm | Friday, June 21, 2013 - 11:59pm | VIEW |
| Service Maintenance: Microsoft Exchange | Friday, June 21, 2013 - 10:00pm | Friday, June 21, 2013 - 11:59pm | VIEW |
Large File Transfer - FAQ
Click on each section below to read helpful questions and answers about Large File Transfer.
General FAQ
Go to https://filetransfer.colorado.edu and login using your primary e-mail address (or CU Login Name) and Identikey password. To find your primary e-mail address, log in to https://cuidm.colorado.edu, click Manage My E-mail Addresses, and the address listed under the Campus Published E-mail Address is the address to use.
Off-campus users that do not have an IdentiKey must first receive an invitation to retrieve a file. When they enter the address in their browser to retrieve the file, they will be prompted to create an account. They can then use that account to download the file again, if needed. That account expires after 14 days.
Once the recipient has been notified that a file is ready to download, they have 14 days to retrieve it. It can be downloaded as many times as is necessary in the 14 days. In the event that the File Transfer service’s software must be rolled back to an earlier version, files may not be preserved.
Accellion is the company that provides the service functionality. The server and all of the data is located on-campus.
The file fingerprint is used to verify that the file that you sent or received was not corrupted or changed during transfer. It is based on the contents of the file and not the name of the file or the date it was created or changed. Click here to read more information about file fingerprint.
The largest file size you can send is 20 GB. There is no set limit on the number of files you can send.
Any CU-Boulder employee can send a file to any individual , on-campus or off-campus, with an e-mail address. The service will not send files to e-mail lists.
Faculty, staff, and student employees of the University of Colorado at Boulder can initiate file transfers to anyone with an e-mail address. If you fall into one of these categories but are unable to use the service, call the IT Service Center to get access. E-mail accounts pre-registered for the service are based on the CU-Boulder white pages directory.
The CU-Boulder Large File Transfer Service allows users to safely send files that are larger than the e-mail attachment size limitation; usually around 50MBs. Files are transferred over an encrypted channel.