| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
| Service Maintenance: Router Upgrade (Network Outages) | Thursday, May 30, 2013 - 6:00am | Thursday, May 30, 2013 - 7:00am | VIEW |
Google Apps - Known Issues
Last Updated: 04/19/2013
Conflicting Accounts
- Issue: Due to the University of Colorado's aggreement with Google, it has gained the right to institutionalize all @colorado.edu accounts. Google had a small window when users could sign up for a personal google account using an @colorado.edu address. Conflicting accounts occur if a user has priorly associated their @colorado.edu email address with Gmail and other Google services.
- Resolution: Go through the account resolution process when prompted by Google, upon first login. For detailed instructions please follow the steps outlined in the Resolve Conflicting Accounts tutorial.
Incompatible Characters With Gmail
- Issue: If a user's Identikey password has an asterisk (*) or an at sign (@), the password may be rejected when attempting to log into Google. This is due to the a discrepancy between the allowed characters fro Google and CU Identity Manager.
- Resolution: Change your Identikey password by going to https://cuidm.colorado.edu to a password that does not contain the aforementioned characters.