|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Auto Attendant Call Centers||Wednesday, July 30, 2014 - 10:00am|
|Service Issue Updated: Voicemail Indicator Lights||Wednesday, July 30, 2014 - 12:53pm|
Team of seventeen full time employees with average of 16 years experience per FTE. Shared Infrastructure Services (formerly Manages Services) also includes a rapid response student staff.
SIS supports over 60 departments, colleges, institutions, and research groups on campus. The systems and environments we support range in size from large-scale enterprise-class services to single-application servers.
Full Windows, Unix, and Linux administration.
Includes, but is not limited to:
Refer to the SIS Service Offerings page for full service descriptions.
See our Pricing page for the most up-to-date pricing information.
Don't need to worry about your IT administration needs so you can focus on your work. You should not need to worry about questions such as "Is my server up?", "Is my server safe and secure?", "Why is my server not performing as I expect?" Leave these questions to Shared Infrastructure Services so you can focus on your day-to-day business operations whether that is teaching, research, administration, advising, etc.
Shared Infrastructure Services is integrated closely with the campus IT security folks and ensures all managed systems meet the changing campus IT security requirements.
Mitigate the risk to the IT professionals. You do not want to completely assume the risk of running your own environment and protect against hacks, data compromises, security holes, viruses, and the ramifications associated with them.
IT Service Center: 303-735-4357 (5-HELP). Ask to speak with Shared Infrastructure Services. You can also email firstname.lastname@example.org.
While SIS offers a highly available and redundant infrastructure there will be times when a maintenance window is required. A maintenance window is defined as a scheduled period of time during which planned outages and changes to production services and systems may occur. This is necessary to ensure the continuing availability, security and integrity of the complex IT infrastructure and services SIS offers and supports. Visit the Maintenance Windows page for more information on when these windows are scheduled.
303-735-4357 (5-HELP) or email@example.com
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.