Shared Infrastructure Services

Last Updated: 11/20/2013

Overview

Shared Infrastructure Services (formerly known as Managed Services & Consulting), is a service group within OIT that provides server and workstation support services, application support services, virtual computing services, and information technology consulting. Staffed by seven full time employees and 3-8 student employees, we currently provide software and hardware support for 50 university departments and more than 500 Windows and Unix/Linux servers and workstations throughout the campus. We focus on research computing, departmental computing, and academic computing needs.

Shared Infrastructure Services motto is we are here to serve you and provide you the best IT so you can focus on your core research, business, or academic mission. You should not need to worry about whether your computers are working, patched, and secure or how to install the latest software. Leave this all to Managed Services so you can focus on what you do best.

Features

In addition to full system administration support for Windows and Linux systems, we provide a virtual infrastructure where you can "rent" servers as needed. Think of this as a campus private cloud. We also provide full application support for any of your application needs. Current application support areas including Wiki support, Imaging support, Video Conferencing support, and classroom capture support.

Benefits

Cheaper to hire Shared Infrastructure Services and you receive a full team of system administrators who have over 100 years combined of experience providing 24/7 support to you.

Cost

Services are available for a cost. Review the pricing overview for Shared Infrastructure Services.

Who can get it

Anyone can access this service - you do not have to be affiliated with CU-Boulder although all our customers are.

How to get it

For a consultation, contact Orrie Gartner.

For help, including a list of service offerings, prices, tutorials, software, and client certificates, visit our Help section.