|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: SPS Mobile Print||Thursday, April 3, 2014 - 11:54am|
|Service Maintenance Completed: Voicemail System||Thursday, April 17, 2014 - 4:30am||Thursday, April 17, 2014 - 6:30am|
|Service Maintenance Scheduled: Mobile Printing||Friday, April 18, 2014 - 4:30am||Friday, April 18, 2014 - 6:30am|
|Service Maintenance Scheduled: UCB Files (monthly maintenance)||Friday, April 18, 2014 - 10:00pm||Friday, April 18, 2014 - 11:59pm|
|Service Maintenance Scheduled: Microsoft Exchange (monthly maintenance)||Friday, April 18, 2014 - 10:00pm||Friday, April 18, 2014 - 11:59pm|
|Service Maintenance Scheduled: Microsoft Exchange||Saturday, April 19, 2014 - 2:00pm||Saturday, April 19, 2014 - 6:00pm|
Shared Infrastructure Services (formerly known as Managed Services & Consulting), is a service group within OIT that provides server and workstation support services, application support services, virtual computing services, and information technology consulting. Staffed by seven full time employees and 3-8 student employees, we currently provide software and hardware support for 50 university departments and more than 500 Windows and Unix/Linux servers and workstations throughout the campus. We focus on research computing, departmental computing, and academic computing needs.
Shared Infrastructure Services motto is we are here to serve you and provide you the best IT so you can focus on your core research, business, or academic mission. You should not need to worry about whether your computers are working, patched, and secure or how to install the latest software. Leave this all to Managed Services so you can focus on what you do best.
In addition to full system administration support for Windows and Linux systems, we provide a virtual infrastructure where you can "rent" servers as needed. Think of this as a campus private cloud. We also provide full application support for any of your application needs. Current application support areas including Wiki support, Imaging support, Video Conferencing support, and classroom capture support.
Cheaper to hire Shared Infrastructure Services and you receive a full team of system administrators who have over 100 years combined of experience providing 24/7 support to you.
Services are available for a cost. Review the pricing overview for Shared Infrastructure Services.
Anyone can access this service - you do not have to be affiliated with CU-Boulder although all our customers are.
303-735-4357 (5-HELP) or email@example.com
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.