| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: Microsoft Exchange | Friday, May 24, 2013 - 10:00pm | Friday, May 24, 2013 - 11:59pm | VIEW |
| Service Maintenance: UCB Files | Friday, May 24, 2013 - 10:00pm | Friday, May 24, 2013 - 11:59pm | VIEW |
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
| Service Maintenance: Router Upgrade (Network Outages) | Thursday, May 30, 2013 - 6:00am | Thursday, May 30, 2013 - 7:00am | VIEW |
Managed Services - Pricing
Prices for MS&C contract services
| Service | Monthly Rates | One-time Charges |
|---|---|---|
| One-time server build, localization and security hardening | N/A | $600 |
| UNIX/Linux stand-alone or server administration | $250/month | $500 |
| UNIX/Linux dataless client administration | $35/month | N/A |
| Linux High Performance Computing Cluster (HPCC) turnkey solutions | Contact us for pricing | Contact us for pricing |
| Network gateway administration | $300/month | $500 |
| Backup system management (your equipment) | $150/month | $500 |
| Windows stand-alone or server administration | $450/month | $600 |
| Web Hosting on our equipment (includes backup) | $50/month | $100 |
| File Hosting on our equipment (includes backup) | $.50/GB/month | N/A |
| SuperDLT tapes | N/A | $60 |
| Server colocation in our data center | $50/month (up to 2 rack mount machines) | $200 |
| Virtual Server Services | See Virtual Server Page | See Virtual Server Page |
Backups
Windows backup rates:
| Monthly Charges for Backups | |
|---|---|
| Up to 100 GB | $50/month flat rate |
| 100 GB to 1000 GB | $.50 per GB/month |
| 1001 GB and above | $.25 per GB/month |
These charges are for disk-to-disk backups. Users who require disk-to-tape or users who have longer retention requirements than 2 weeks should contact us for pricing. (Note: there is a yearly license fee of $320.00 per machine).
Solaris, RedHat, or other Unix variant rates:
Charges are a flat rate of $1 per gigabyte per month regardless of partition type or content. Backups charges do not include the cost of the storage media (currently SuperDLT). This means the media remains the property of MS&C.
Restores
Restores are performed free-of-charge unless we provide disk-to-tape backups for your environment. If we do, and a restore from tape is required, it is priced at $50/per hour minimum 2 hours.
Time and Materials Consulting Support
Work is charged at a rate of $100/hr, with a minimum of one hour. Please see chart above for our one-time installation and localization ee for new hardware. Any additional software packages you may opt for are additional cost.
If you have any questions or would like to subscribe for service please contact IT Service Center.