Qualtrics Offline Surveys Application | Office of Information Technology

Qualtrics Offline Surveys Application

Last Updated: 11/04/2015

What is it?

Qualtrics Offline Surveys is an application available for iOS and Android that allows you to administer surveys on your mobile device without an Internet connection. Responses can be collected in the field on your mobile device, and then uploaded back into Qualtrics as soon as you have an Internet connection. This app is available for iPad, iPhone, and Android tablets and smartphones running Android 4.0 and later.

How to get it

You can download the Qualtrics Offline Surveys app to your device at the following locations:

Who can get it

The Qualtrics Offline Surveys Application is available to all CU-Boulder affiliates with an active IdentiKey.

How to set it up

Please reference the steps below for setting up the Qualtrics Survey App, after the application has been downloaded. Step-by-step instructions with screenshots for are available on the Offline Survey Application setup tutorial, if needed.

*Note: Because the Username and Token information is lengthy and complicated, we suggest that you copy and paste the information into an email to yourself and open the email from your mobile device. This will allow you to copy and paste the information into the required fields in the app.

  1. Log in to your Qualtrics account (in a web browser).
  2. Click your name on the top right of the screen and select Account Settings.
  3. Locate the Recent Logins section of the page.
  4. Copy your User information.
    • Paste the User information in a note or email message to use in later setup steps.
  5. Click the Qualtrics ID button.
  6. If you don’t yet have an API token, click Generate Token.
  7. Copy your Token information.
    • Paste the Token information in a note or email message to use in later setup steps.
  8. Open the Qualtrics Offline Surveys app on your device.
  9. Tap the cog symbol on the upper right hand corner of the app to open the Settings section.
  10. Tap the user icon four times to view hidden fields.
  11. Paste the User information you copied in step 4 in the Username field.
  12. Paste the Token information you copied in step 7 in the API Token field.
  13. Click the Sign in button.

Security Considerations

To help ensure that the data you collect remains secure, please:

  • Refrain from using jail broken or rooted devices.
  • Secure your devices to prevent unauthorized access when left unattended.
  • Enable 4 digit pin authentication on the device, and an inactivity timeout of not more than 15 minutes.  
  • In the event of a lost or stolen device, provide notification to the Campus IT Service Center within 48 hours.
  • Configure the device for remote location and erase services (i.e., Find My Phone app) to locate or erase the device if lost or stolen
  • Data stored on the device should be properly purged of all university information before the device is disposed of, donated, or an employee/student relationship is terminated with the university.


Support for the Qualtrics Offline Survey Application is provided by the vendor. Contact information for Qualtrics Support can be found on the Qualtrics Contact Us page.  

To learn how to use the app, visit Qualtrics University.