|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Auto Attendant Call Centers||Wednesday, July 30, 2014 - 10:00am|
|Service Issue Updated: Voicemail Indicator Lights||Wednesday, July 30, 2014 - 12:53pm|
|Service Restored: VoiceThread||Wednesday, August 20, 2014 - 1:48pm||Wednesday, August 20, 2014 - 4:30pm|
OIT collaborates with partners across campus in various ways using tools like Supportworks and a Wiki.
|Service||Who May Get It||Features|
|ServiceNow||OIT staff and student staff.||Software that is used to submit incidents, requests, and questions to people in our organization and our partners.|
|Wiki - IT Collaborative Space||OIT staff and student staff, as well as our partners and colleagues across campus.||We use this space to collaborate with campus partners on IT efforts and services.|
|Qualtrics||All CU-Boulder affiliates with an active IdentiKey.||An online survey tool that allows for users to build surveys, send invitations/reminders, track participation, display results (graphically and statistically), and export results.|
303-735-4357 (5-HELP) or email@example.com
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.