| Title | Created | Resolved | |
|---|---|---|---|
| Service Maintenance: Mediasite Classroom Capture | Saturday, May 25, 2013 - 6:00am | Saturday, May 25, 2013 - 6:00pm | VIEW |
| Service Maintenance: Router Upgrade (Network Outages) | Thursday, May 30, 2013 - 6:00am | Thursday, May 30, 2013 - 7:00am | VIEW |
IT Service Center and IT Walk-in Desktop Support Centers
Call or e-mail the IT Service Center (303-735-4357 or 5-HELP from an on-campus phone) for help with all OIT services, such as e-mail and IdentiKey, Internet connectivity, telephone service and technology-related questions or problems. Visit IT-Walk-in Centers for help!
IT Service Center
How to Contact the IT Service Center
- Phone: 303-735-4357 (5-HELP from an on-campus phone)
- E-mail: help@colorado.edu
IT Service Center Hours
| Monday – Friday | 7:30 a.m. – 7:00 p.m. |
| Saturday and Sunday | 12:00 noon – 6:00 p.m. |
Note: The IT Service Center is closed during regular campus holidays.
IT ServiceCenter Expectations
Learn more about the customer expectations for the IT Service Center’s services. Check out the IT Service Center staff profiles.
IT Walk-in Desktop Support
Walk-in Locations
Students, faculty and staff can visit the walk-in at two locations:
- Technology Learning Center: First floor (just east of the UMC on 18th Street)
- Norlin Commons
Walk-in Hours
|
Semester |
Days Open* |
Hours |
|
Fall |
Monday – Friday |
8:00 a.m. – 5:00 p.m. |
|
Spring |
Monday – Friday |
8:00 a.m. – 5:00 p.m. |
|
Summer |
Monday – Friday |
7:30 a.m. - 4:30 p.m. |
*The IT Walk-in Desktop Support Centers are closed during regular campus holidays.
About Walk-in Desktop Support
IT Walk-in Desktop Support provides support to all campus affiliates for university and personally owned computing equipment on a first-come, first-served basis at our walk-in centers. Learn more about the features and benefits of Walk-in Desktop Support.