The UCB Files service will undergo maintenance at 10 p.m. on Tuesday, January 22 in order to fix a permission issue which is preventing some customers from accessing their files. The maintenance will cause the service to be intermittently unavailable for up to 90 minutes for some customers with files on the cvcn.colorado.edu and ucbfiles3.colorado.edu services.
During the maintenance you may not be able to access your files if they are saved on cvcn.colorado.edu or ucbfiles3.colorado.edu. This maintenance will not affect access to local files on your computer.
If you have questions about this maintenance, please contact the IT Service Center at firstname.lastname@example.org or call 303-735-4357 (5-HELP from a campus phone). E-mail and phone help is available Mondays through Thursdays, 7:00 a.m. to 10:00 p.m.; Fridays 7:00 a.m. to 7:00 p.m.; and Saturdays and Sundays, noon to 6:00 p.m. Learn more at www.colorado.edu/oit/service-center.
Service alerts are posted for planned service maintenance and unplanned service outages.
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Learn more by visiting OIT's Service Alert Subscription page.
303-735-4357 (5-HELP) or email@example.com
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.