Service Restored: Network Router | Office of Information Technology

Start Date & Time

Thu, 02/09/2012 - 5:30 AM

End Date & Time

Thu, 02/09/2012 - 6:30 AM

Description

The Office of Information Technology will upgrade router equipment on Thursday morning, February 9 in order to increase network performance and address Internet connection problems with Front Range GigaPop (FRGP).

Impact

During the upgrade, connections to Level3, NCAR, and NOAA will fail over to our primary connection to the FRGP; however, connections to CU Foundation and VoIP service to Tech Transfer will be unavailable for approximately 5 to 10 minutes. Otherwise, Internet service will remain available for the campus throughout the maintenance.

Affected Services

Network connections to CU Foundation and VoIP service to Tech Transfer.

For More Information

If you have questions about this maintenance, please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone). Phone help is available from 8 a.m. to 7 p.m. Monday through Friday.