|Title||Start Date & Time||End Date & Time|
|Service Issue Reported: Campus Auto Attendant Call Centers||Wednesday, July 30, 2014 - 10:00am|
|Service Issue Updated: Voicemail Indicator Lights||Wednesday, July 30, 2014 - 12:53pm|
On Wednesday, November 21 at 5 a.m., OIT will be applying updates on the campus phone system. This work is not expected to cause an outage for the phone service; however, if one does occur it should last no longer than five minutes.
During the maintenance phone service should not be impacted. However, if the system reboots during the update, existing calls will drop, users will not hear dial tone for 5 minutes and Call Center agents will be logged out of their Call Center skills.
If you have questions about this maintenance, please contact the IT Service Center at email@example.com or 303-735-4357 (5-HELP from a campus phone). Phone help is available Monday through Friday 8 a.m. to 7 p.m.
Service alerts are posted for planned service maintenance and unplanned service outages.
To subscribe to service alerts, log into this website by clicking the "Login to subscribe" link near the top of this service alert. Once logged in, scroll to the bottom of this page and click on the grey (+)Subscribe button to subscribe to all service alert content.
Learn more by visiting OIT's Service Alert Subscription page.
303-735-4357 (5-HELP) or firstname.lastname@example.org
7:30 a.m. – 8:00 p.m.
12:00 noon – 6:00 p.m.