During the maintenance phone service should not be impacted. However, if the system reboots during the update, existing calls will drop, users will not hear dial tone for 5 minutes and Call Center agents will be logged out of their Call Center skills.
For More Information
If you have questions about this maintenance, please contact the IT Service Center at email@example.com or 303-735-4357 (5-HELP from a campus phone). Phone help is available Monday through Friday 8 a.m. to 7 p.m.