Service Restored: Humanities Router Upgrade

Please note: the Humanities router upgrade, scheduled for January 10, has been cancelled. Another service alert will be issued when the upgrade is rescheduled.

The Office of Information Technology will upgrade Humanities router equipment on Thursday morning, January 10 at 6 a.m. The upgrade is not expected to impact network connections, but a 10-minute outage for network services (both wired and wireless) could occur in a number of buildings on campus (see Affected Buildings below).

Impact

There is no outage expected to network service; however, during the upgrade a number of buildings will be at a higher risk of being without wired and wireless network connectivity, including the ability to remotely VPN in to any departmental servers, for approximately 10 minutes.

Affected Buildings

Armory, Cont. Ed, Hale, Humanities, IBS buildings, Koenig, Macky, McKenna, Norlin, Old Main.

For More Information

If you have questions about this maintenance or its impacts, please contact the IT Service Center at help@colorado.edu or call 303-735-4357 (5-HELP from a campus phone). Email and phone help is available Mondays through Thursdays, 7:00 a.m. to 10:00 p.m.; Fridays 7:00 a.m. to 7:00 p.m.; and Saturdays and Sundays, noon to 6:00 p.m. Learn more at http://oit.colorado.edu/service-center.