Service Maintenance Completed: Firewall Upgrade in Computing Center

Last Updated: 01/30/2014
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Start Date & Time

Thu, 01/09/2014 - 5:30am

End Date & Time

Thu, 01/09/2014 - 7:00am

Description

OIT will be upgrading the data center firewall in the Computing Center with new hardware and software the morning of January 9, from 5:30 a.m. to 7:00 a.m. Because the work will be performed such as to allow the system to remain up during the upgrade, no service impacts are expected; however, if issues are encountered during the maintenance, services that live behind the firewall (outlined in the "Affected Services" section below) could be unavailable for up to 10 minutes.

Impact

No service impacts are expected; however, if issues are encountered during the maintenance, services that live behind the firewall and their dependencies (outlined in the "Affected Services" section below) could be unavailable for up to 10 minutes.

Affected Services

The following services could be affected if unexpected issues are encountered during the data center firewall upgrade: Exchange, Enterprise Database, Google Search, www.colorado.edu websites, www-mysql, Private Cloud services, Security general, CU Clicker Registration, CUPD photo lookup, Northstar.

For More Information

If you have questions about this maintenance, please contact the IT Service Center at help@colorado.edu or 303-735-4357 (5-HELP from a campus phone). Learn more about the IT Service Center at www.colorado.edu/oit/service-center.